Customer Ratings & Reviews

An updated warranty after a Gas Dryer replacement, a very nice thing for BestBuy to do. Their support is on point and I am glad to have the extra layer of product protection. I can vouch for BestBuy, they stand by their warranties.

This LG has a jumbo capacity and fit about 24 pounds of our laundry and was one of the few HE top-loaders to excel at cleaning. But like many HE top-loaders it wasn't so gentle on fabrics. Normal wash time is 75 minutes on heavy-soil setting; the TurboWash feature cuts time without affecting performance. Features include a steam option and SmartDiagnosis. It lets you transmit washer data by phone to technicians who will try to solve the problem without a housecall.

Cant really give a rating for this. I have not had to call for service yet. BUT, when I called the service number, the person ansering the phone answered my setup questions politely and patiently

Why wouldn't I add 5 years of product protection on the backend of my manufacturer's warranty? I think a washer and dryer should work for a minimum of 10 years, so I will keep a warranty until that time comes.

Why wouldn't I add 5 years of product protection on the backend of my manufacturer's warranty? I think a washer and dryer should work for a minimum of 10 years, so I will keep a warranty until that time comes.

The protection plan from Geek Squad has been a blessing for all my appliances that need repair. Have always with their immediate response for any repairs.

I am so thankful that I purchased this for my appliance. I have had to use this protection to replace a dryer for which the front glass had shattered without reason. The process is extensive with a 3rd party company to come out to see if they can repair issue that was not pleasant but after quite some time, the appliance was replaced.

The warranty has come in handed it's always good to have that little bit of protection

Geek Squad is great value for your money! Don't hesitate and get the protection.

it is best to buy extended warranty on appliances if you plan to installed this into rental unit. Basically renter are P IGs. they do not care for things that they did not pay for. In the long run, these extended warranty do pay off or more of an insurance policies in case they break down in the future. Repairing major appliances can be very costly. Just a thought

it is best to buy extended warranty on appliances if you plan to installed this into rental unit. Basically renter are P IGs. they do not care for things that they did not pay for. In the long run, these extended warranty do pay off or more of an insurance policies in case they break down in the future. Repairing major appliances can be very costly. Just a thought

We love the Geek Squad protection that comes with everything

I feel the need to have a 5 year warranty on any product because things can unexpectedly go wrong. Even though the dryer I purchased is a high quality dryer I need assurance with the 5 year protection plan in place. I've used the protection plan in the past because we purchase many and its user friendly. Thank you

Great, fast and tech fixed issue. Tech was fast to fix our problem

Both appliances are very easy to use. We bought them about 2 months ago and so far both are working wonderful. I bought the 5 yrs extended warranty as well just in case.

Haven't had to use it yet, but decided it was a good idea to have extended coverage for my new washing machine.

I always get the Geek Square protection when buying appliances.

Geek squad support,, always a good idea, !!!!!!!!!

Excellent value for protecting my new GE profile washer/dryer combo. I have the peace of mind knowing my purchase is covered for 5 years. Thanks Best Buy!

When you buy an expensive washer, you would think a service plan isn't needed, but I guess that don't make them like they used. If you ever need service, it will cost more than the service plan. At less than 10% of the cost of our washer, we decided not to take chances - really, a big heavy appliance with moving parts, water, electricity and a circuit board, Murphy's law seems predestined but we're covered for a few years. Four stars because manufacturers should make washers last more than 5 years, otherwise the pricing seems ok.