Customer Ratings & Reviews

I love my LG washer and dryer!! They are quiet, efficient, and looks good!!!

Great option to buy a three year warranty repair, especially for the cost. I haven't needed it, and God Willing I never do, but the services promised are a good deal for 100 bucks.

Purchased the 3-year protection plans with my appliance purchases. I haven't used them yet, but I feel secure in knowing my items are protected.

Delivery was on time and staff were helpful and efficient

the guy who came out when the dryer wasn't working right was great. he helped us detect where the problem was so we could get that corrected as well. It works great now

It have affordable insurance price to keep my mache secure and protect

excellent dryer, Love the way the door opens for loading and unloading clothing

Best washer and dryer I've ever owned..Best Buy came with great service and installed it

I am not sure what to think about this protection. I have purchased it twice and needed it twice, but there is no prorating. Once the dryer is replaced, you need a new Protection agreement. I was six months in on a new replacement dryer. I am electing not to purchase this protection again. I will just get the unit repaired under warranty or replace at Home Depot.

Door wasnt closing properly and geek squad replaced it fast

I haven’t had to use it yet, I will come back with a review when/if I do.

I love my washer.My clothes have never been cleaner

Always a great protection purchase and communication is always spot on.

Well they just brought my washer and really didnt have a chance .

Very happy to discover warranty on appliances is for five years and not less! You never know if the appliance will be in need of any service over the years!

Wish installers had been better trained on Customer Service. It would have made the installation experience more pleasant. One instance installer kept telling me "No" including telling me not to ask so many questions, they had to get on to other jobs. I said in my business we never say "No" we try to make things work. His reply, "I wouldn't work for you."

The agents brought my dryer inside no issues and were super nice

I love the LG appliances. A couple of things to think about with this product, First,I am 5'4 and I cannot reach to the bottom of the drum to remove all the clothes, I have to use a stool to reach the bottom. second, I have had this product for about 6months and it is leaking from the bottom.

I am very happy with my Best Buy Geek Squad service plan. It was a great investment in the purchase of my LG Dryer. I have used Geek Squad service plans in the past and was glad I made the investment. Thank you Geek Squad.

Good product no issues. Dries clothes well no gas smell