Customer Ratings & Reviews

My experience this month has been great we love this washer machine and hope can work well for many years..

Geek Squad protection is a great value for us. It has saved us untold dollars in repairs over the past 20 years.

I've been very happy with my geek squad purchase on my items so far so good

I am so glad I got the three year protection plan! I know that if anything breaks I am completely covered and I won't have to worry about money coming out of pocket to fix the washer and dryer i have the plan on. You never know what could happen and protection for this price is a steal!

bought this for the ease of mind as the last washer we purchased died just after leaving the warranty window. Im forever crossing my fingers but this will at least cover me for 5 years

The Best Buy team that came out and hooked up my grandmothers washing machine were great! They were kind and courteous. They got everything hooked up and hauled away the old equipment. We were very impressed with the service.

A wonderful service to purchase! You never know when you could be buying a "lemon". Let's face it, they do not make things like they used to! A very inexpensive purchase for what you are receiving in return. I recomend this to all!

Awesome warranty for the washing machine. Great value.

This is a great washer and dryer. It's saves a lot of space and the smart home integration is pretty cool too

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

I am very pleased with what I have found out about the Geek squad. If I do have trouble with my purchases I'm sure I will have no problem getting help from the geek squad.

I am glad I purchased 5 yr geek squad protection for my washing machine - although it shows no sign of breaking down. If you are afraid of the high cost of repairs and replacements these days, you might want it too. I don't know if I will need it.

Our technicians had our washer and dryer set up fast. They even went over the details of operating it with my wife. This is a better protection plan that the other one we had

I have had such a bad experience so far with this warranty. 3 days to come look at it, not knowing after explaining on phone what it was or problem. Waiting 10 more days for multiple parts because they aren’t sure, just to cancel that appointment because they didn’t check to see parts had been delivered days before to my house. Now I have to wait 5 more days for next “available” appointment. So far it has been awful service. We will see if it gets fixed. So that will be 17 days out from when I made first phone call and maybe not even fixed then because they weren’t even sure what was wrong. I will update after next appointment but from now on I will buy my appliances from somewhere that actually cares about customer service. So far I get the run around to call this number or that number because nobody knows.

This washer cleans very well and the basket is a nice size to handle heavy work clothes and get them clean.

So glad I have this protection, peace of mind, knowing that if anything happens to my washer in the next five years, it will be replaced

I haven't had to use it yet but we're going to be having geek squad come out once this virus issue has slowed down and see if they're able to figure out why our auto-detergent feeding system isn't working on our washer. Definitely glad I have it though.

Considering the expensive price of the washing machine, the 5 year Geek Squad warranty is WELL worth the asking price. There is no really good reason not to pick this up. Of the washer and dryer, the washer is more expensive to repair and more likely to have a failure. 100% worth the price on this one.

Geek Squad has always fixed or repaired any claim I have filed. Great value.

Decided to get additional protection and hoping not to have to use it in the end. Geek Squad is knowledgeable and allowed me to make a sound decision without pressure.