Customer Ratings & Reviews

Works amazing. Very little vibration from units and look amazing as apair

Great machine! Love that it was so easy to pick out and staff was great

I got the 5 year protection plan for my washing machine.its a great price $139.00, seeing that the other washer from another company was charging me $5.95 monthly == $357.00 for 5 years

Excellent capacity and very versatile. Cleans efficiently and has many cleaning capabilities.

We have been members of Geek Squad for several years and couldn't be happier with their service and how nice everyone is. Very helpful, kind and knowledgeable.

The delivery guys delivered and set up the stackable washer dryer where I wanted it

I have been using these for over two years. I haven't had any issues. Washer is great and dryer drys. They were delivered and installed perfectly. I like that these are top loaders so no worry of mildew or leaks like front loaders.

So helpful, kind, and humble. they did there job explained there services, so that we had an understanding the functions of our machines

It's great to have this protection incase you need it for any reason, Geek Squad will come and take care of the problem.

Bought the combo with dryer and love how quiet it is. Also the jingles when the load is done.

If I could rate this 0 star I would. If you want to save yourself the hassle don't bother purchasing their protection plan. I have purchased all my appliances from them because they had the best deals. BUT when it comes to getting geek squad to do their job it is the worse experience ever! I started to have issues with my washer a week ago, I have the 5-year protection plan with geek squad so I called to set up an appointment that same day this so call " servicer" called to ask what was wrong with my washer I told him what was wrong and he said they will go ahead and order the part and be here Saturday (8-12). Saturday gets here and its 3 pm no one called no showed up. I called the "servicer" who rudely says the part has not arrived yet and can't do anything about it until the part is delivered I start to ask why didn't anyone say anything or even call to let me know they weren't going to show up, he interrupted me and says he didn't know how long it will take Ill have to call them and find out he can't do anything about it. I called the geek squad and they said the part can take up to 30 days to arrive!! They FAILED to say that when purchasing the protection plan. It is worthless! I end up buying another washer because I can not wait on them to fix it. It can take up to a month! Seriously! I have a washer in my home for a reason and I purchased their protection plan for a reason as well. I did not expect them to turn around and say it may take up to 30 days, and that only for the part to be delivered, then I'll have to wait to make another appointment with them to come to fix it. All this is ridiculous and very inconvenient definitely not worth the money at all! I hope corporate sees the worthless products and services they have and do something about it. They lost a customer with me and I will make sure I share my experience with EVERYONE I know!!

Purchased this warranty as in the long run it comes out cheaper than doing the repairs on your own.

Though I have not used the warranty for the purchase. I would say the warranty is an excellant product with no fine print issues and rejection. I was recommended to take it since it is no hassle warranty.

I got the extended warranty because it was cheaper then the Nicor home Solution package I have. This way I’m working with the point of sale only. I’m going to ask about getting dryer coverage for my older machine. So far so good

We bought an open box fair item because it had a dent. We bought 5 year coverage for peace of mind.

Finally was able to get my washer i love it leaves my clothes feeling and smelling clean

You pay for what you get.....I had no issues purchasing a 5 year Standard Geek Squad Protection Plan. Things happen and I have the assurance that the Geek Squad will be available for any future issues I possibly have in the future.

Geek squad warranty service is a great deal. You can count on large ticket items breaking down from normal use. Having the warranty is needed to give you piece of mind when the time comes for repair service. I challenge you to try and ask the manufacturer for assistance and they will not be helpful. Go geek squad!

Fantastic service by the geek squad, they never stop amazing me. Extremely knowledgeable in the field that they work in. The set up of the new appliances went very smooth and fast. I know who I’m getting for my next TV set up.

They came out and checked my washer and decided i should just get a new one. It was Replaced within a week and i couldnt be happier with the service i received.