Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5746 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 5,746 reviews
  • Rated 5 out of 5 stars

    Unlike some warranty repair companies the Geeks kn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short and sweet Had Geek squade out a few times over the years and they always showed up on time and made repairs quickly and completely Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I had to get this Greek squad insurance for my washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this protection is offered for my appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THE WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for this product yet but it has never failed us in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was hooked up quick and efficiently happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced washer/dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out ASAP and replaced the LG washer dryer combo because it had a dent from delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful great customer service he explain everything I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek pro!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a good attention when I used ! Really quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best no hassle return policy and best customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for large purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase protection on large purchases all the time. So far I have not needed to use the Geek Squad services yet but I'm always glad to feel assured that if anything goes wrong, they are available to come take a look and fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good install. Neat and careful. very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get a warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must when you are buying appliances. I bought one for my washer and dryer and a good thing I did. The washer broke less than a year of having it. They honored the warranty with no problems at all. MAKE SURE U BUY A WARRANTY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but good to know that Best Buy will take care of the product for 5 years. Our prior washer/dryer was from Sears, which doesn't exist locally anymore so was happy to get coverage through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a warranty is a must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went back after I purchase the new dryer to purchase the warranty just because you never know what can happen , so wen you buy something new that cost lots of money please people spend the extra dollars and buy a Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will come in handy if the unit breaks. Pretty much will pay for itself if something happens to my appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these because cheaper than manufacturer offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the extended warranty. It gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet. But I’ve always been pleased with the squad and their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet. But I’ve always been pleased with the squad and their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan offers great piece of mind. I get a lot of power surges in my area and have had a washer fail previously due to power surge. Knowing I have this plus additional coverage gives me piece of mind.

    I would recommend this to a friend