Customer Ratings & Reviews

kind of noisy and the lid is stuck on “locked” after a couple of months

It's worth it! Mad even on expensive equipment! If you already spent money on something, protect it! Do not be stupid!

[Employee of bestbuy] I get protection on everything from Best Buy because it's always taken care of me. Always worth it.

Very friendly and knowledgeable they even tell me howto trouble shoot

I always get the Geek Squad Protection and any items I buy from Best Buy. It's a great peace of mind to know that the items are covered by an excellent company and supportive employees.

So glad we got the geek squad protection for our open box dryer, as soon as we noticed it making a sound we called them and the sent the part the next day. Our appointment was within a week and they knew exactly what to do to fix it. Our dryer works perfectly now.

They have been great in the past with all of my Best Buy products. Highly recommend to everyone!

Its the best options you have to do.to protect your appliances

I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.

Very please with my purchase. Would recommend to a friend and even an enemy

Although, I am a Best Buy member, I choose the five year warranty because of peace of mind, and no charge to show up!

Always good to have protection and hopefully never need it.

Highly recommended get service plans, things are built as solid as they used to be

The geek squad warranty is a must have with any big purchase from Best Buy. The Geek squad delivered our equipment and installed it. They explained the dos and fonts and how to take care of the equipment.

I feel very at ease knowing I have the extended 3 year warranty

I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I originally purchased the 3 year but ended up going with a 5 year instead.

The LG True Balance washing/Dryer Machine. It washes the clothes perfectly and The Dryer is so efficient and Fast . The only thing is the tube in the Drain Filter is too Short it should have been longer, then it would be easier to Drain it.

They have the best warranty out there. I would recommend it for any purchase at Best Buy.

Love Geek Squad support. Just like a fire extinguisher, hope I never need it but I trust it!

Quick,professional and awesome.I can’t say enough good things about the guys who did the work