Customer Ratings & Reviews

It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

I’ve been told I’m insurance poor, however the peace of mind is well worth it.

Since I have not needed to use this yet l cannot truly evaluate it. I have not yet had a problem

The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!

I am so happy that I had paid extra to get the extended coverage, my other washer broke down and since it was going to be too expensive to fix , the protection plan covered for us to get a new one.

Washer hooked up perfect and plenty of room and works great.

Very satisfied with the service. They were able to fix my issue on the washer and dryer

If it were not for Geek squad I would not have had my previous machine replaced due to the multitude of issues with it.

Best warranty really fast service. Agents are very good and helpful

Best warranty really fast service. Agents are very good and helpful

I am glad I purchased a production plan for an appliance purchased at Best Buy. The service was excellent and we were completely satisfied with the technician and his performance. I would highly recommend Geek Squad protection warranty plans.

Plug in my wash and dryer . Was fast and easy and very nice

Washer works perfect. I regret not buying the dryer. Washer bigger than expected

We ordered a new washer with the 5 year Geek Squad Protection plan. So far we haven't had to use it, so, so far, so good!

Always purchase extended warranty for any of your new appliance just in case there’s a problem in the future. Its worth buying it coz any appliance tends to break within 2 years of use.

I haven't had to use this but definitely wanted this protection on my new Samsung top loader washer. With all the issues that Samsung is having lately, especially with their top loaders, I didn't want to take a chance with something happening outside of warranty.

I have always purchased Geek Squad Protection for my purchases at Best Buy. When I require service, I don't have to worry about a high repair bill because all costs are covered. If they cannot repair my product, then I get a free replacement.

Hard to evaluate since I have not had to ask for service Ask me again after I’ve needed service