Customer Ratings & Reviews

Easy to sign up for and great to ise when need and easy to get fixed

Works great, love the steam feature, no problems with vibration, short clean cycles but cleans great!

Geek squd did great job on second delivery of washer. First time the left in hall. I think they wanted to go home and evening mgr didn’t help

Love the big stainless tub Easy of use & great at cleaning laundry.

This is my second Samsung washer and dryer set. The first set was great and near the end the protection package was VERY well worth it.

Geek squad protection is the best insurance to get on Best Buy products.

I haven’t had to use this. But I wanted my appliances protected. I have done business with Best Buy for years. I have never been disappointed.

I did not want any costly repair surprises during the initial life of either the dryer or washer. This was a great program with a discount for Geek Squad "Total Support" members.

Purchased an LG washing machine, amazing love it. But the installation was flawless and fast. I also purchased the 5yr extended warranty service for peace of mind.

I have not had to take advantage of my warranty yet, but am always grateful to purchase a Geek Squad warranty that I know I can rely upon if something breaks or malfunctions.

I love my machines I finally can do laundry late at night no noise. It is sleek very stylish and look amazing everyone complements how good they look.

I am a huge Samsung fan! We love all of their products. These machines do a great job with all of our laundry loads. Especially when you have kids!

The delivery and installation team were very helpful and knowledgeable about the washer and dryer they installed for us.

worth it for equipment over $500 or whatever threshold you have

I haven't need to use the GeekSquad yet for any repairs for this combo, but I have on past appliances.. They're always attentive quick and fix what's wrong. Thanks, GeekSquad

Extended service plan is affordable and good to get. Definitely recommend!

The installation service was what I expect of Best Buy. Efficient, timely and easy to understand. I hope I don't have to use the protection, but it is nice to have it.

Needed a washer and dryer I've had no real issue with these machines, they work extremely well.

The agents were very quick showed me how to use and cleaned their mess up

The agent hooked up laundry dryer and did job very professionally