Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5724 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 5,724 reviews
  • Rated 5 out of 5 stars

    Geek Squad Repair Scheduled Quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair was scheduled adequately, and the customer service rep was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and knowledgeable that's why I keep coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Either pay a device guy or pay Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned that getting protection on appliances saves you money in the long run. So I added it to my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad def has your back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service as bst buy has excellent quality products but I know they have helped me tremendously in the past with my computer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect set for any home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set and the WiFi is amazing the color is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty for any Best Buy product. The only company that has a hassle free warranty process! Items always get fixed or replaced promptly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad awesome and knowledgeable very patient, very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind for 5years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this item to my Washer and Dryer purchase for peace of mind for 5 years. At first i was hesitant from buying but finally settled in getting the warranty for the reason that $125 which is just $25 a year is affordable for the type of coverage this is offering!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced leaking samsung. So far so good. Hope it doesn’t leak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have for a break down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't had to use the protection plan. we have used a protection on an ather product and it was worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great results

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad protection for appliances before and had great success with there service, I expect to have the same results from this purchase as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, In addition to Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, greatly satisfied with customer service provided. Very helpful in addressing my needs. Recommend this service depending on the product purchased but don't forget about your manufacturer's warranty as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for first time buyer appliances!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliances came on separate days. They waited until they all arrived before hooking them up so they didn't damage them by moving them around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy support. Hassle free.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is highly recommended to anyone purchasing any appliances for household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year protection, hope it works!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 5-year coverage because I don't trust electronics in a washing machine. I hope when and if the time comes that I need it, it will work in my favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t purchase a household appliance without also buying a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works really well. Coothes are nice and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all your appliances. Definitely gives you peace of mind.

    I would recommend this to a friend