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Customer reviews

Rating 4.6 out of 5 stars with 5724 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,724 reviews
  • Rated 5 out of 5 stars

    GEEK SQUARD WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS INSTALLED MY WASHING MACHINE AND TESTED THE UNIT VERY PROFESSIONAL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nesseasaty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service plans are well worth the money! Especially since everyone knows that everything seems to break right after the manufacturers warranty runs out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tech awesome call center sucker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Jeff was amazing super friendly very knowledgeable . Call center people I’d rather not have to call them ever again. What should have been an easy fix took multiple calls and hours on the phone to get a resolution acceptable to me as a paying customer with a new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort of knowing if there is a problem, it is covered!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jo smith

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet so not sure how it will go if I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it when my washer died and it was a fairly easy process to replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! Top load easy to use. I love the settings for towels, big bulky, delicate…… It is great and gets my clothes really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service When Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many may not need Geek Squad Protection depending on what you are buying, but it's definitely a good option to have in case you require assistance or are buying something prone to have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i have yhe protection if needed. I have never had an issue using the protect plan in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help! All questions I had were answered well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appears to be a good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you.

  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they connected my washer the same day and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professionals, educated & service oriented! Recommeded…100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Repair Specialist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should not have had this use this service since the dryer is brand new and only 3 months old. I did have to call in a request. The Service Repair Specialist was excellent, knowledgeable, and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing geek squad service they were able to solve my problem in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect opportunity to obtain extended coverage again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Quiet , easy to install, Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service on my products. very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. They have the best ever paid service I can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I haven't had to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I haven't had to use it! Insurance is always a rip off until you need to use it. If you have the funds it provides peace of mind.

    I would recommend this to a friend