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Customer reviews

Rating 4.6 out of 5 stars with 5724 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 5,724 reviews
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought geek squad protection before when buying a laptop. I can only imagine how helpful this will be if something goes wrong with my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we chose to get the5 year plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it truly was a good value to insure our new appliances with this 5-year Geek Squad review/ one repair call would probably cost at least the cost of the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving it. Love best buy warrant, worry free if there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek my protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. Excellent service they take care of you and They resolve any problem for you .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came in very handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of problems with Washing machine after multiple visits and run around 9 months later is was replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an extended warranty on my new freezer I purchased. I hope I never have to use it, but I feel good that I am covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to not have to worry about repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a good idea to get an extended warranty for the piece of mind knowing that if it breaks after the warranty runs out you don’t have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fard so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, as my LG washing machine/dryer combo is working great after about 11 months. It comes with a diagnostic app you can use on your phone, so that's handy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting the squad protection because you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting the squad protection because you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very happy with the customer service at Best Buy. I would recommend to family and friends

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there, Stan! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Quick and proffesiinal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dropped them off and connected them to the water and electricity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have with all your purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud machine, but great size! Would recommend or buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a relief to know that if something happens the appliance will be repaired at no cost. It will also be replaced if it can't be fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large Appliance Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally think the pricing is a little high. But when you’re concerned about breakdowns of an high priced appliances, you’re willing to pay the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty from Best Buy is the best they always come when you call and if I have any issues they replace the items as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased the service plan for some appliances we wanted and because we have been with BEST BUY for years we are confident that it will meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Super quick and quiet. Stackable looks great. And I have not ever pressed the big extra power button yet. Solid build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive now, cheap later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop checking for a review and just buy this. Do you really wanna deal with a broken down washer and dryer and no warranty? Don't be cheap. Buy this

    I would recommend this to a friend