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Customer reviews

Rating 4.6 out of 5 stars with 5724 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,724 reviews
  • Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection just in case something happens and it hasn't but I'm glad it's protected just like most things, accidents or stuff just happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with the new Insignia washer which broke in 3 weeks. Made replacing easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    too soon to give the 3 year program an evaluation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my plan began 9/12/17, I feel my evaluation done on 11/17/17 would be a bit premature and would tend to err on the side of being slanted as over optimistic which I am sure you can understand. The point is I am glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best buy's Geeksquad protection. I have used it in the past and always get it to protect my appliance investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better a warranty than Geek Squad. They are quick to respond and are very knowledgeable and capable. Never had an issue when dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we don’t have to use this but in the past with major appliance, we had issues and with this protection plan we feel safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Geek Squad always assist and are responsive. The cost is small amount worth the value that is delivered and not having to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and professional and helpful! Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for our new HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my devices but there was a problems with the washer hook up second time cold and hot water lines not installed correctly... Third time washer replaced fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installe my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an ok job installing my washer. Did quite get it leveled right. I had to have someone else to come out and get it leveled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fast delivery, nice seller Good seller,I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me a few times. I always recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE NOT HAD TO USE YET BUT FEEL BETTER KNOWING I HAVE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found a great deal at the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Squad crew is great but the scheduling and management and needs some work in as much as they need to be able to be contacted easier and schedules need to be more flexible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent space savers. Look small but surprisingly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Seems pricey when you first look at it, but I have already used it twice on my NEW Samsung washer & dryer. Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing ever! i always buy a geek squad coverage on everything i get from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection gives us peace of mind. Should we need service, we know where to turn and that the service will be that of an expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Its good to uabe the added support as an option.

    I would recommend this to a friend