Customer Ratings & Reviews

Geek Squad is the service everybody needs when shopping at bestbuy

The agents installed my washer & dryer perfectly. Very friendly & knowledgeable. Couldn’t be happier with their service. Thank you.

Purchased geek squad protection for all my appliances and electronics. It is worth it as they will either fix or replace my items with the protection

I'm very happy to have this 100 percent covered washer/dryer repair for everything they come to your home fix replace anything for 4 yeas.

This dryer had issues... my warranty is up and the dryer has torn up for the second time in 4 years.... dang I wish I would have purchased the 5yr warranty

I always bought Geek Squad service for my appliances since their customer is awesome and it's really worth for that.

These guys came in and made setup of our new dryer so easy. I normally do it all myself, and was tired of trying to fix our old dryer. They even switched the door to open the way I wanted. Worthy.

The plan is very important I think ! it provide a great protection !

Haven't used them yet but hopefully all good. Just bought it in case I need it in the future.

I called back to add my protection cause I forgot to ask for it and it wasn’t no problem with it the representative added on and that was that

Great customer service and professional with delivery.

Easy and fast delivery. Set up was easy very friendly men.

I was told that the representative was going to install the new device and pick up the old one. But neither one of these things happened

The Best Buy technician service was great and they explained all the features very simply.

I haven't used this protection plan yet but I have used it for similar models in the past they are always pretty good about checking your products out

Best plan around. Has help me on more than one occasion

I love my washer and dryer I can do o e big load also I can do my big Comforters without going to the laundry mat anymore love it

Always great to have a protection plan on large items i have not had to use my plan at this time

Delivery men came with the ordered parts I added to my bill hooked up everything …. Make sure you always purchase a warranty .

Bought the Geek Squad Protection plan for additional warranty.