Customer Ratings & Reviews

Overall great washer, very quiet. And great connectivity. Only issue is the size. I had remove the crown molding in my laundry room to make it fit.

Overall great washer, very quiet. And great connectivity. Only issue is the size. I had remove the crown molding in my laundry room to make it fit.

Overall great washer, very quiet. And great connectivity. Only issue is the size. I had remove the crown molding in my laundry room to make it fit.

Overall great washer, very quiet. And great connectivity. Only issue is the size. I had remove the crown molding in my laundry room to make it fit.

great protection plan! Hopefully we will not have to use it any time soon.

I paid for a 5 year warranty when I bought my washer. I submitted a claim on February 19. Someone came out on 2/24 and diagnosed the washer with 2 problems. A tech returned on March 4. That tech diagnosed the washer problem again with a new issue. Another tech returned on March 12 and then again diagnosed the washer with another issue. Another tech returned on March 17 and the washer was yet again diagnosed with a different issue. The washer has still not been repaired and I have been given the run around about getting it replaced. I would not recommend purchasing the warranty from Best buy because they do not make customers their priority. They are only after the money they make when a customer purchases the warranty.

I haven't had to use the Geek Squad protection yet as my item was brand new but I wanted this extra security for the future.

If your are getting a digital pad washer and dryer I do suggest to get insurance. Even if it is the best brand ,the control pad,cords and system will be exposed to water ,quimicals and humid.

Best Buy has always deliver top service. I recommend getting your products insurance protection ad Best buy has hassle free insurance protection

We had to make a claim within the first year. Everything went smoothly. I highly recommend.

Always great to be able to purchase additional protection to know that you'll have the help you need if anything goes wrong.

Wow so good woooooow it’s not bad very much so good

I don't buy the protection plans all the time but I do when I buy expensive appliances. I hope I don't have to use this but if I do I know Best Buy will fix or replace like they have for me before.

Geek Squad is an excellent service well worth the money. You call if you have an issue, schedule an appointment that works with your schedule

I am happy with the geek squad service saves me time and money on parts and labor. If the item can’t be fixed they replace it

I always buy the geek warranty on my purchased. I do because I have had items fail just after manufacturer warranty expired. it pays for itself.

The LG washing machine was delivered on time and in good order.

Best Buy need to let the customers know that this starts with the factory warranty so you are getting four year Not a fair price if four years

Installed my dryer. Very professional,polite and courteous.

Haven’t had to use yet so unsure 5-star. Expect all will be good.