4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5750 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 5,750 reviews
  • Rated 4 out of 5 stars

    Need protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please, please get protection. You never know what might be defective or something. Exta cash but worth it. Ge squad will replace or fix products at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product purchased with extended warranty is a win win! Will be able to just enjoy my clothes getting dried knowing Geek Squad is just a call away if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prep

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always prepared for the worst guys please listen to me always prepared for the worst get A protection plan please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was as expected. Delivery was fast & efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holdup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have nothing to do and like horrible hold music same sounds for an hour. Fun. Other than that it is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am glad I purchased the 5 year protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased the 5year Protection plan after seeing the ease of installation by Best Buy I know that by having the plan I do not have to worry if it needs repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this service as of yet with my latest purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I loved this. This is great service. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the extra cash.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money. especially for big appliances. seriously spend the extra cash. if they can't fix it you get a store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plans. So if something happenes to it you get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a high price product without it. I live a ways from the local office for service,, but they always manage to show.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More money but some peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things often break right after the standard warranty expires. Worth the price up front to avoid a big bill later. Too bad we need this. Higher quality appliances would make them obsolete. Maybe that is the point.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG WASHER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine only lasted for one year and five months before it broke down. The hot water inlet valve stopped working and the gears under the tub started whining loudly. I was able to receive a new one only because I purchased a Geek Squad warranty for 5 years. I then purchased a new warranty and hoses for the replacement for $250 for a new warranty and hoses incase this one decides to break down. One last complaint I have about the extended warranty is if you file a claim they will void the warranty, yet no other warranty company will void your contract for a repair or replacement until your 5 years you paid for is actually done. I advice anyone making a big purchase ticket item to find an outside warranty company which will guarantee you the full term contract for the 5 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad I got this five you warranty on my applia

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price Best Buy offers for this warranty was good and I got great service getting the warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Carl. Thanks for taking time to share this with us! We're glad you've had awesome experiences with getting help. Please let us know if there's anything else we can do.

  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it is definitely worth getting. I will get again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never regret having a warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and fast. They remounted my new units in my pedestals for my older model. The team worked fast and efficiently together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agents installed dryer very quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a very good job installing my dryer,they did not damage anything.they were very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were very professional knew what they were doing Excellent job and took old units away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, it’s a piece of mind. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job connecting my new washer. He was quick and efficient.

    I would recommend this to a friend