Customer Ratings & Reviews

the agents installed the washer dryer perfectly it works fine

The Sound button at the end of washer, was working. The person I spoke on the phone, had it working, put I will have try. I am glad I have the Protection and will call again on this.

The price Best Buy offers for this warranty was good and I got great service getting the warranty

Delivery was quick and fast. They remounted my new units in my pedestals for my older model. The team worked fast and efficiently together.

My first washer was defective and the next week I had a new washer that I like and I am happy with.

Great option for appliance. With all the electronics it is nice to have a safety net in case something happens.

Great option for appliance. With all the electronics it is nice to have a safety net in case something happens.

Regardless of what many "experts" say, the extended warranty has always paid off for all of our appliances at Best Buy. Geek Squad does a very good job in-store and in-home.

Bought the protection and hopefully will not need it. I figured its better to spend a little extra now, rather than buying a whole new machine if anything happens in the first few years.

I love having the geek squad service. They are very knowledgeable.

The delivery personnel moved my new washer and dryer into the basement and completed hookups and installation.

Quality product purchased with extended warranty is a win win! Will be able to just enjoy my clothes getting dried knowing Geek Squad is just a call away if need be.

Love the geek squad! Definitely worth getting the protection!

Very happy. Hopefully I will never need to actually use it. But so far it’s great

Best in breed appliance warranty, given the imminent failure of Sears, I find it refreshing to go to Best Buy where the voice of the customer is heard and innovated around. For the price you truly can't beat it.

Must get the warranty when buying expensive machinery. Most of time we don’t use it.

Haven’t had to use it yet, Hopefully never do but past Geek Squad protection plans have proven themselves worth every penny.

I am glad I purchased the 5year Protection plan after seeing the ease of installation by Best Buy I know that by having the plan I do not have to worry if it needs repair

Glad I did it. When my machine was not properly dispensing my detergent, one call made it all.

I have bought the extended warranty on several devices and appliances. Though I have not had to make any claims, I do have some piece of mind.