Customer Ratings & Reviews

No worries if my washer would need work. Will do whatever you want to be satisfied.

Glad i brought this. I was having problems with my washing machine when I first brought it and they came right out.

Will buy it again for washer and dryer!!!!!!!!!!!!

Good vakue. They offer 20 percent off with total tech support subscription. I would definitely recommend this plan.

The technician installed my washer and dryer fast and effectively. Looking forward to their mounting my tv.

Have not needed to use this coverage yet ? And hoping when I do I can give a better review

No way so that’s been very reassuring. We haven’t had any problems with the unit

Washer and dryer works good, no issues. Able to do many loads in a day

Purchase a warranty with all electronics todays because China is making garbage products that we have to buy

Purchase a warranty with all electronics todays because China is making garbage products that we have to buy

Put in a rental home to replace whirlpool machine. Quick and professional install

The production plan is a good deal for your products

Setting up appointment was easy and fast. The appointment was within the same week. Technician was knowledgeable and helpful.

Must have Washer & Dryer Warranties. You never know what could happen! Better to be safe than sorry!

We have been without a washing machine for over 6 weeks despite purchasing an expensive warranty from Geek Squad. Despite having ordered and received the parts needed for the repair, we have had 3 scheduled visits, each with repair people failing to show up without notice. We have made more than 8 lengthy phone calls to Best Buy, having to repeat the problem and being disconnected 4 times. When we called at 3 p.m. for an update regarding the most recent scheduled visit, we were first told "the parts were unavailable". When we said we have the part which was ordered through the warranty, they said " the technicians didn't come to work." When we asked why we were not notified when it was after 3 p.m., we were told that the company is "unable to contact technicians during the day." We were then told we could exchange our washer for a new item. When we tried to do so, we were told we actually couldn't exchange the item and would have to wait once again and hope their unbelievably unreliable repair company (which "cannot be contacted during the workday") would show up. If you want this type of service, go ahead and purchase from Best Buy.

In addition to the appliances warranty we bought the Geek Squad warranty to ensure any issues were resolved. They called the same day as installation to see how our appointment went. Good customer service!

Definitely needed the 5 year Geek Squad warranty for my new washing machine.

This is a must have! Especially since everyone knows that most products break down right after the factory warranty runs out!

Great product helps a lot when you need it for ser

I hate washing and drying my clothes. So there is no way i want to deal with repairs. Geek squad takes care of all my worries