Customer Ratings & Reviews

I paid for a 5 year warranty when I bought my washer. I submitted a claim on February 19. Someone came out on 2/24 and diagnosed the washer with 2 problems. A tech returned on March 4. That tech diagnosed the washer problem again with a new issue. Another tech returned on March 12 and then again diagnosed the washer with another issue. Another tech returned on March 17 and the washer was yet again diagnosed with a different issue. The washer has still not been repaired and I have been given the run around about getting it replaced. I would not recommend purchasing the warranty from Best buy because they do not make customers their priority. They are only after the money they make when a customer purchases the warranty.

Used my Geek squad and it was easy to replace my product. Hassle free

Sweet and simple device that was easy to purchase with 3 year protection

Always get Extended Service Plan so your items are under warranty longer. Easy to have them come out to fix.

Peace of mind for 5 years. No worries. If it’s broke, you won’t be!

Washer and dryer works good, no issues. Able to do many loads in a day

Got the warranty just for peace of mind. Today the new technology with appliances more complicated than usual.

Agents did install, great piece of mind knowing the install process was done correctly!

Worth getting with the quality of appliances going down these days

Love it. Huge, efficient and affordable. Can't wait to get the dryer.

When already spending tons of money on an appliance, it’s great to have geek squad service for a peace of mind.

I hope I will never need it! I hope I will never need it!

Great product helps a lot when you need it for ser

Geek squad has been good to all the needs of warranty i have had to use in past. I have no doubts that if needed again they will take care of my needs

The agents were present timely, installed my TV and mounted all TVs and instructed me about my products. Overall great services!

CREW GAVE ME A 20min HEADS UP CALL AND WERE IN AND OUT IN ABOUT 30MIN. COULD NOT BE ANY MORE HAPPIER WITH THE DELIVERY

For the price it wasn’t so bad, only purchased it because it was for an LG washer and they aren’t the best.

A must have in case something goes wrong with the item. I definitely recommend this item

Save yourself with a ease of mind. Purchase the 5 year warranty.. it helps in the long run.

Can never say enough good things about geek squad. They were careful on installation and helpful with instructions.