Customer Ratings & Reviews

Got this 'just in case', since... i hear bad stuff about samsung but so far so good

Love this washer/dryer tower. I am short and I am able to reach all the electronics and inside the dryer.

This is a must for all appliance and electronic purchases. The geek squad is a must for peace of mind.

Couldn’t imagine such high end appliances without the warranty. If anything happens, I’m worried free

I have used the protection plan on another product I bought. Best Buy repaired my product very quickly.

Great pricing and purchasing experience. Will go back for more appliances.

Warranty from Best Buy is awesome and the price is wonderful. I always purchase the warranty from them. It's great to have for just in case.

Very good protection for the cost. Good insurance just in case something goes wrong.

Very good protection for the cost. Good insurance just in case something goes wrong.

This service is well worth the cost. The service is best when used every three months, to tune up your computer.

Very pleased with installations and plan to use for security and camera installations that I recently purchased.

Never used fortunately because the equipment is working perfectly for my tenants!!

I was very happy with the service that I received from the Geek Squad. They were very professionally

Nice to have peace of mind knowing that if i need anything fixed, they'll be there to help us out.

The geek squad protection plan is a must have! They are by far the best customer service we have ever seen!

I always get a that extra warranty. You never know what could go wrong. A definite must have for sure.

This Geek squad warranty sold by best buy is useless and should be considered fraudulent practice. We had three years extended warranty on a washer. When it stopped working Best buy - agreed to send a technician in 1 week time who turned out to be a third party technician as they didn't have Geek squad guy available- apparently they had one guy who takes care of whole 3 counties and can't come in in two weeks. They guy told us that pump was broken and he has to order it and it will take another two weeks. Then we called back to best buy - and was told to do another diagnostic and they claimed they don't have any records of what was done before. They guy simply refuse to come in. We called samsung finally and they repaired it with in 2 days with cost of $250.00. Geek Squad warranty is fraud squad warranty. DON'T BUY. I will never buy appliances again from best buy. And if I ever do I will buy extended warranty from manufacturer directly

This is a Must buy!! The Geek Squad services are the best! Definitely worth getting!

Excellent was able to call in and get a quick call and service person out quick

best way to cover any potential issues or problems with your purchase easy to use and price is affordable