Customer Ratings & Reviews

I’m giving this 5 stars not because I’ve had to use it already, simply because I have used these enough in the past and I swear by them. I have never had an issue with the geek squad.

So nice not to hear all the squeaking of my old dryer. This one is so very quiet I have to go make sure it’s running lol

I am very happy with the purchase i made on this day.

actually purchased because of the electronics associated with washer = wont know if any good until (hopefully not) washer goes on the fritz

We enjoy the product protection plan, and Best Buy support is the BEST, though it's sad that machines don't last any better than they do.

This product offers great value for money. It's well-made, durable, and has all the features needed at a reasonable price. It would definitely be recommended to others.".

Agents were amazing and super helpful with installation

I called to inform the company that the delivery guys were quick but a little too quick because they failed to completely set up the vent/exhaust tubing & I had to call back and get it done properly.

Best buy was able to quickly replace the unit i needed with no questions. the guys came out to replace it in a timely manner !

excellent service im happy to count with there service

Exelet and a big washer and clean the clothes out so good

I am a new homeowner and single so this washer/dryer combo is great for me. The items look nice and they are very easy to use. I have only had these items in my home for a few weeks but so far they have worked great. My clothes are clean and fresh which is really what you buy a washer/dryer for right? so no complaints on that front.

I WOULD HIGHLY RECOMMEND HAVING THE 5 YEAR EXTENDED WARRANTY ON ANY APPLIANCES

They are so helpful and professional. Help solve problems with ease. Makes my life way easier and doesn’t give me any worries

It's perfect, they work super fast and I always recommend it because they make the problem very fast for me

They Installed it sooner than expected and it is the best Washing Machine and matching Dryer that I have ever purchased. I extended by Warranty from two years to five years just to be safe. A Great Value

Washes our clothes great. I've had a different brand but it didn't wash near as well. It really surprised me at how much of a difference it is between two different brands. The one I have doesn't have an agitator but it cleans up my son's clothes really well and I don't have to wash them twice. The one thing i do not like about these kinds of washers, the glass lids. That's what happened to the last one and it was just as inexpensive to buy a new one, well almost anyways.

Peace of mind that I have not had to use just yet on my Samsung washer purchase.

geek squad on large purchaSE with lots of moving parts like a washer or dryer -- call for service before one year is up regardless if you need it

Had a problem with my first washing machine we bought and Best Buy stepped right up with my warranty and delivered a new one hooked it up and all is good.