Customer Ratings & Reviews

Highly recommend service plan, peace of mind just to have.

always get on big items like appliances. it is always worth it in the long run.

What a great protection plan! I wouldn’t want to have anything else

I bought this warranty to save my dryer and save me too

This warranty has already paid for itself. Great service and great coverage.

After having purchased an LG washer/dryer combo unit in November 2023 and taking delivery in January 2024, I called a few days ago when the unit was having a leak from the front door. I was told that I needed to contact LG because the unit was still under warranty with them. So I say what good is purchasing an extended warranty if Best Buy isn’t going to do anything when I call them other than say go to the manufacturer. I have been a Best Buy customer, purchasing all major appliances, entertainment equipment and computer, iPads, iPhones from them for the past 20+ years. I have almost always purchased protection plans on larger purchases. I have called for repair on appliances that were under warranty in the past and the Geek Squad was sent out to make repairs. That was what I expected now and did not receive. I am more than unhappy. I guess it’s the way the whole world is going, but it’s the final nail in the coffin of my purchasing Geek Sqaud Protection. Worthless! As was calling LG who wanted to merely diagnose my problem over a computer chat and have me do all of the work. That’s not a warranty!

I would never purchase a product without getting the Geek protection along with it. It has bailed me out time and again.

Haven’t needed it and hopefully will not but glad to have it

Bought an open box electric driver and sales associate suggested the warranty.

The geek squad is always a great value; their service is always a good value.

Worth the investment for peace of mind and making sure the appliance is protected

I have peace of mind I don’t have to worry about the product

Used it 2 months within getting my dryer comes in handy.

Everything Excellent , explain , desmostration and function

I feel pretty good about buying the warranty because all of the electronics in washer and dryers these days

Haven't had to use the protect plan, however, I saw in the news how the spin cycle on the Samsung washer was exploding?

Like knowing that our expensive purchase is covered for 5 years with an option to renew before it expires.

Like knowing that our expensive purchase is covered for 5 years with an option to renew before it expires.

Geek squad is the best the only thing that it takes a long time to get technicians to check large appliances

SO FAR SO GOOD, WE HADNT HAD TO USE IT! LOVE BB!!!