Customer Ratings & Reviews

Seems like a good deal. Have not used the protection yet and hope I do not need to. Hard to review it if I have not needed it.

Perfect it gets my clothes clean and spins out all of the water

Great service to have. I am glad they have this service.

The agents installed my washer quickly. They tested the washer and removed all pavking material.

This protection plan really was worth the inexpensive cost if you break it down by use. It definitely pays for itself and so happy we have it because we were able to replace with a new one after issues with the other one, issues over a 3 year period and we only paid $20 difference. Definitely recommend!

I am highly pleased with my overall service and purchase

I love this wash/dry combo! It has some great customizable features, and can even be controlled from a phone app. The only con is that drying tends to take longer than traditional dryers.

So glad I got it.. my Dryer arrived badly dented (Not BestBuy's fault). BestBuy replaced it within 3 days, I am impressed. My previous dryer not from BestBuy, died within 3 years, labor and replacing the computer panel was more expensive than a new dryer. So I purchased a new dryer and now I feel more secured of my investment for the next 5 years.

Great, knowledgeable team! My mom called themnto her home for computer repairs. Very satisfied.

Getting the extended warranty was definitely worth the price. Geek Squad texts are extremely helpful. And when they couldn't fix the product. It was replaced with the same value item. We'll absolutely be getting the extended warranties from now on.

Great protection plan at an amazing price. Also the protection plan is explained very well and support is there for any questions or concerns. Definitely recommend paying the little extra to have the piece of mind and security of something happens.

Had a problem with our washer that was a simple fix. Geek squad helped us figure it out over the phone and sent us a replacement part to fix our issue. Two thumbs up for whoever we talked to.

Very professional team. They complete the installation in less than 30 minutes. Clearly explained all the key functions.

Haven't had the need to use the 5-year Geek Squad Protection yet, but knowing I have it gives me peace of mind in case something breaks down with my new washing machine purchase.

Build quality on appliances is not what it use to be and prices are higher. I definitely recommend getting an extended warranty.

Scheduled an appointment told me what was wrong not applicable but home and fixed the issue super friendly

The delivery guys brought my new washer and dryer, and hooked them up, Very Pleased with there service.

Easy to install. Works great. Much quieter than our last washing machine. Good large capacity and plenty of washing options.

The peace of mind knowing that a major appliance is well covered by service and warranty for five years is absolutely worth its weight in gold.

The presetting on the dryer was only drying the clothes for five minutes then shutting off. The tech came out advised me that the sensor is in the front of the dryer and he’s noticed with heavy loads they tend to fall to the back so the sensor doesn’t feel anything and assumes the load is dry. If he hadn’t explained it, I never would have realized that was the issue. Also my floor in my utility room is slanted so he adjusted the dryer and said that should help.