Customer Ratings & Reviews

I have been so glad that I've purchased 5 year protection plans on my washers. I've had to use them at about year 4. Large family - lots of wear and tear on the machines. When they have an issue, I can call and get them repaired for $0 and if they can't be fixed, they get replaced. So worth the money!

This is a MUST have! Their service has been great and absolutely worth it!

Good insurance I have found advantageous. Quick laptop tech support, repair scheduling for appliances troublesome.

Great to know you can have a plan that will service if anything goes wrong or needing repairs. Great investment.

Haven't had the need to use the 5-year Geek Squad Protection yet, but knowing I have it gives me peace of mind in case something breaks down with my new washing machine purchase.

I love a gas dryer vs electric. The drying time is amazingly fast in comparison to an electric. I am so glad i choose the gas one!

So far so good. The LG washer washes clothes with high efficiency. Uses minimal water, but cleans clothes well. Our clothes comes out wrinkle free and smells very clean compared to our old set. Settings on both washer and dryer are easy enough to understand. Never had issues with LG brand and I'm hoping this set will last us for years to come.

The agents were very helpful and respectful. I would like to buy something else in the future.

While the extended warranty is a bit spendy, we have had a great experience with not too much fuss. The fuss was the smart-alecky kid ordering us around as if he had total control while also displaying way too much disrespect. The aloof posture of the "hands-off" generation is beyond annoying. Bring back corporal punishment, please.

I love this set!!! And the paymenr arrangement agreements offered!

I love this wash/dry combo! It has some great customizable features, and can even be controlled from a phone app. The only con is that drying tends to take longer than traditional dryers.

Got the 5-year warranty I think is a good investment especially the washer and dryer being so expensive. Bought a Samsung refrigerator with the five you warranty and it was worth it. Refrigerator wasn't working too well called the warranty department within a few days they came and fixed it with no problems nothing out of pocket.

The Geek Squad coverage allows my wife and I to relax, and not have to worry if the washing machine is going to break or not, and it gives us 6 years to enjoy it, as their coverage doesn’t even begin until after the manufacturer’s warranty ends. It’s nice not having to worry for 6 years!!

I am loving my washer and dryer set. Very quiet when it's running.

We have not had to use it yet but from past experience we should not have any problems

Geek Squad has always come through for us. It is the best warranty service I have had.

This is a great policy. So glad it is offered. Have needed coverage in the past. It puts my mind at ease to know we have a good warranty from a respected firm. Shopping quality appliance, purchase, delivery, install and warranty, all in one location at BEST BUY for the best deal in town

The Geek Squad delivered, installed our new LG washer and dryer. They also hauled away our old ones. We purchased the 3 year Standard Geek Squad Protection because in case something happens we can call and get their assistance.

Great deal on washer and dryer. They are working great so far. Super Happy with look and performance

A must have for any purchase from Best Buy. Glad I purchased and have my items covered. Problem when husband purchased items and I purchased plan. Difficult for Best Buy to connect the two even with exact same address. Was finally resolved. BEEARE!