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Customer reviews

Rating 4.6 out of 5 stars with 5724 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,724 reviews
  • Rated 5 out of 5 stars

    Great service to have when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have. We always get this for the major appliances. When needed it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, careful bringing the items in, and knowledgeable about the installation. Very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a welcome coverage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys and their work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used geek squad for 5 years on other purchases and started a new 5 years with them. They are very efficient and explain your problem and how they are going to fix it. They do come within a reasonable amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, functional, sleek design, easy to use, very quiet, several cycle options to choose from or customize to your own preference. Absolutely no regrets in purchasing these. Pedestals are a huge plus and look awesome together. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfying to know our stuff is protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to be offered a 5 year warranty. I hope I won’t have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5-year warranty I think is a good investment especially the washer and dryer being so expensive. Bought a Samsung refrigerator with the five you warranty and it was worth it. Refrigerator wasn't working too well called the warranty department within a few days they came and fixed it with no problems nothing out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its geek squad hopefully i dont have to use it but its good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Dries fantastic. Good settings, easy to use. I like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New tech, so I bought protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 Stars - I have not used the service yet and really hope there is no need to. I will adjust the rating if I need the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy fast assistance very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’re protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We definitely feel protected with the warranty we purchased for our dryer, as we know Geek Squad maintenance and repair services are good and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service at this location in burbank was great! The employee was very helpful in helping me pick out the best washer for me. Never

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful and respectful with replacing the damaged item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AWESOME SERVICE PEOPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the set with extraa warranty (first time ever). Developed an issue with the dryer and found out that i had a warranty still on the dryer Within 24 hours of problem starting, the geek squad has a brand new dryer being sent to my house. SERVICE!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase bought a dryer2.5 years ago it couldn't be fixed. So upgraded to a bigger better dryer thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to quickly replace my old one that broke. After finding out NONE of the ones advertised for sale at Lowes or Home depot would not be available for delivery until 2 months. I found this one although it was more then I wanted to spend. What I would have spent at laundry matt for my family of 5 if I were to wait those 2 months, would of cost more in the long one. Plus this one was delivered in 2 days & much bigger than I expected with an added bonus of having 3 years protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy recovery washer and dryer installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my washer and dryer on a third-floor apartment complex with ease, smooth installation, and they were very gentle with my new washer and dryer. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy from best buy because of the amazing warranty. You should too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beat Buy sales team took the time to throughly review the extended warranties.

    I would recommend this to a friend