Customer Ratings & Reviews

The team who did the installation was very professional and service oriented. Great Experience

I have been so glad that I've purchased 5 year protection plans on my washers. I've had to use them at about year 4. Large family - lots of wear and tear on the machines. When they have an issue, I can call and get them repaired for $0 and if they can't be fixed, they get replaced. So worth the money!

Well they just brought my washer and really didnt have a chance .

Great to know I am covered in case of any damages or issues!

Bought service protection for my washer and had it replaced no problem Only thing is I bought 5 year warranty still had a year on policy but that was voided with new washer had to buy another five years.

The Geek Squad coverage allows my wife and I to relax, and not have to worry if the washing machine is going to break or not, and it gives us 6 years to enjoy it, as their coverage doesn’t even begin until after the manufacturer’s warranty ends. It’s nice not having to worry for 6 years!!

Geek squad has wonderful customer service . Shop at best buy

Beautiful, functional, sleek design, easy to use, very quiet, several cycle options to choose from or customize to your own preference. Absolutely no regrets in purchasing these. Pedestals are a huge plus and look awesome together. Great value!

The presetting on the dryer was only drying the clothes for five minutes then shutting off. The tech came out advised me that the sensor is in the front of the dryer and he’s noticed with heavy loads they tend to fall to the back so the sensor doesn’t feel anything and assumes the load is dry. If he hadn’t explained it, I never would have realized that was the issue. Also my floor in my utility room is slanted so he adjusted the dryer and said that should help.

Well worth the price. When washer failed and couldn't be repaired we got a new machine with free delivery old machine hauled away

This is a great policy. So glad it is offered. Have needed coverage in the past. It puts my mind at ease to know we have a good warranty from a respected firm. Shopping quality appliance, purchase, delivery, install and warranty, all in one location at BEST BUY for the best deal in town

I hope I never use it, but it always gives you peace of mind knowing that you are covered.

I scheduled an appointment for my washer. The tech sat in front of my house almost two hours early, left after 5 mins (never got out the truck), marked me as no response and then I had to wait hours later for him to return because he didn’t want to be late for the next appointment.

For me, Geek Squad has always been a "hassle-free" experience the few times I've had to require their help with a product issue.

use protection. 5 years of safety. dont want regrets without using protection!

Just do it! In todays age. They dont make stuff like they use to. Invest in your home, it was a good choice. Easy to schedule repairs, quick to repair, no hassle or extra.

The guys installed my unit and was in and out in less than.39 min.

we love it alot we needed it badly for are big family thanks so much

Bestbuy installed my washer and dryer in 15 minutes. I love bestbuy because of their service.

I bought the Washer/Dryer Heat pump Dry , and as someone who worked servicing appliances for 27 years, I know things can happen, and I also know the technology these machines have now , I needed the Geek Squad on my side !!