Customer Ratings & Reviews

The service is great customer services is great. There timing is good the are professional.

Process was a process from the beginning but once product was deemed not fixable the replacement process was amazing.

I always purchase warranty through best buy, they come out, fix if needed. Easy to talk to over phone and great repair people.

These machines are awesome for pet owners. They really do help manage the pet hair and offer great suggestions to assist with doing so. I love the color (matte black) and will definitely recommend these to all of my friends.

The only thing you can say about having extra protection and coverage shall a problem arise is, whew! One less thing to worry about. Proper planning because its necessary for me and my household.

Great purchase experience the perfect appliance, customer service always willing to help

Geek Squad Protection is something I always get with everything I get from Best Buy. It’s a lot better and easier to deal with Geek Squad vs the actual manufacturers. Manufactures warranty and dealing with their process really sucks, Geek Squad is the way to go.

The Beat Buy sales team took the time to throughly review the extended warranties.

So far, so good! Dries fantastic. Good settings, easy to use. I like it

over all seems good but I'll call a appliance person before geek squad as i feel they may not leave in good parts came with cause this thing had problems from the start like you push button bunch of time and it wont even start like old switches .don't trust them

Its geek squad hopefully i dont have to use it but its good to have.

Installed my appliances quickly and timely. Arrived within a good time frame.

Agents were very helpful and respectful with replacing the damaged item

Bad quality washer machine worked for 5 months then it broke down. Contacted whirlpool and the next available repair was 3 weeks later then send a 3 Rd party repair company to take a look at it and still waiting on parts for another month?? No parts available?? Whirlpool is made in USA?? The main reason to buy whirlpool was for parts availability since it’s made in USA?????

I haven't needed to use it. I bought it because it sounded different than other warranties (inclusive and easy to execute if needed).

LG steam front load washer and dryer, I have these at both houses, uses very little Easter and cleans your cloths very good. The dryer has wrinkle free setting that leaves your clothes pretty close to wrinkle free. Also have the pedal stool with the built in washer for quick wash of one or two items while you’re running a full load

100000% worth the purchase. They delivered and set up eveything quickly. They ran test cycles to ensure everything was installed and operating properly. Everyone was super polite and friendly.

This protection plan makes buying an expensive purchase pain free and best buy knows this.

I only buy from best buy because of the amazing warranty. You should too.

I purchased this fridge with suspicious thought.It was worthy and very good quality.I organize my cakes of my own bakery. It’s so good and not to big to keep your space clean