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Customer reviews

Rating 4.6 out of 5 stars with 5724 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 5,724 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was protection plan is good to have with no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These machines are awesome for pet owners. They really do help manage the pet hair and offer great suggestions to assist with doing so. I love the color (matte black) and will definitely recommend these to all of my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not exactly what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 5 year Geek Squad Protection for my brand new dryer. After it had been delivered, I had a couple of problems with the door latch breaking. I called Geek Squad and they said I needed to contact the manufacturer warranty because they cover it for one year after purchase. So, I guess I purchased this 5-year warranty but I can only use it for 4 years? Make it make sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will highly recommend this cause you never know when you will need them and the insurance is petty low price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fixed my stove why here ordered parts t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my home ordered parts they needed didn't completely fix first time ordered more part installed them and stove is fixed and working as it should. My only thing I think they can do better is less time to show up after u call to scedual I called they came 4 days later then needed part had to get part so 4 days later came back needed more parts so had to date another 4 days but they were polite and explain a lot as they were doing it they also cleaned up after they were done with work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new washer wuxikly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had great service from our technician. We only had to wait a day for service. Once he ruled everything out and the washer was still making the noise we received a new washer comparable to what we had before with a small fee of about 50 dollars good protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag smart dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer I love the notification it sends my phone when done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works good no issues or problems yet and I like the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the business. Worth the extra cost vs their competitors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet. I haven't had to use it. So I can't give it a fair review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its only been a couple of months, but so far im loving both the washer and dryer. The large drum and front loading makes it soooo easy to wash large loads or thick blankets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always getting the extended warranty on large appliances. Geek squad was excellent when I needed their help with a problem I was having. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr warranty is totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my prior washer and dryer each and used the dryer 6 times, and the washer twice, and all at no extra charge for me, totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer! No problems. Glad I purchased geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im sorry it took so long to find this product. I love it and it is one of the best decisions I have made for my home improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer being fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technic was on point he came out to fix my dryer. The parts were order quick and sent to my doorstep. Technician went above and beyond to even take out a small dent in my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator purchase is the result of a previous lemon. Geek Squad sent out repair people 3 times and then determined to replace it. The particular model was no longer available so sent me a voucher for purchase price to put towards this purchase. And you bet I bought the Geek Squad protection plan again on this one!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Catie. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never let me down in the past and they won’t let me down in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyve been great at answering my questions and concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set up my washer and dryer very quickly and removed my old units. they were fast and friendly.

    I would recommend this to a friend