Customer Ratings & Reviews

I have always been told to purchase extended warranties and have never really needed to use them or I am often disappointed with the coverage that is given. I found myself having to use the Geek Squad protection one time and they were amazing. They gave me all of the options and made sure that I received the best option. I will never make a purchase without it again.

Warranty helped my washer get replaced though in order to get it replaced we were still out of pocket $400. I went back & forth with warranty division but finally got things resolved.

I recommend protection.. never know if product I bought have issues down the road..

LG steam front load washer and dryer, I have these at both houses, uses very little Easter and cleans your cloths very good. The dryer has wrinkle free setting that leaves your clothes pretty close to wrinkle free. Also have the pedal stool with the built in washer for quick wash of one or two items while you’re running a full load

I hope I never use it, but it always gives you peace of mind knowing that you are covered.

Bestbuy installed my washer and dryer in 15 minutes. I love bestbuy because of their service.

Highly recommend to buy Geek Squad Protection on all electronics these days. My washing machine protection came in VERY handy and saved me lots of time and money.

Geek Squad Protection is something I always get with everything I get from Best Buy. It’s a lot better and easier to deal with Geek Squad vs the actual manufacturers. Manufactures warranty and dealing with their process really sucks, Geek Squad is the way to go.

Assisted me with my purchase and no problems on returns. I will always use Best Buy for any appliance or entertainment purchases.

Geek squad protection awesome people over the phone help me and recommend me how to be ready for any inconvenient

The agents did right by me. They corrected the mistakes make. Stood by me while we worked to make sure everything was in woking order and made sure I had the number to call if anything further was needed.

The installers did a fine job of bringing in and setting up my new LG gas dryer. They followed COVID protocols, used shoe covers, carefully removed and restored the hydrolic hinge on my screen door, properly installed gas hose & exhaust, leveled the unit, and made sure the unit was working properly before the left.

I received a $100 gift card from Best Buy because I exchange my Appliance

The agent I had did an amazing job on fixing my washer. He fixed it quick and was in and out within a matter of 20 minutes

With all the electronics & computer technology, the Geel Squad extended service is well worth the money. Best Buy really takes care of you with this.

This 5-Year Standard Geek Squad Protection is well worth the price when it comes to modern appliances. If the item can be fixed then the Geek Squad protection plan will cover it and if not they'll replace the item covered.

The dryer I bought with a 3 year geek squad warranty broke right before the warranty expired. I called geek squad they set a appointment within a few days. The repair man came and diagnosed the problem. He called me later to let me know the repair was over the limit they allowed for cost and they would replace dryer for free with exact one. The squad is the best way to go

Quality is guaranteed with this purchase through the Geek Squad. I have worked in retail and will not make a major purchase without having the protection plan. It’s that simple. With the plan, the consumer is afforded the ability to have their product serviced or many times, replaced, when they don’t perform as they did when new.

If you're spending that much on an appliance, it only makes sense to look in to the extended warranty. I have purchased these on my most expensive purchases and have had to use it on several. To get it repaired or replaced for the cost was well worth it. Have I purchased a warranty and never had to use it, sure, but the times I have had to use it I was very glad I had it.

use protection. 5 years of safety. dont want regrets without using protection!