Customer Ratings & Reviews

Explains well. Much needed and worth getting help in maintaining proper functioning of this equipment.

Usually I don't buy warranty plans but decided to buy it for my washer and had to use it right away, it was really easy and painless to file a claim and got my washer fixed.

The guys installed my unit and was in and out in less than.39 min.

I work in insurance and kniw how important protection is especially on machines that coat this much. Im thankful for the service.

Great to know I am covered in case of any damages or issues!

Have not had to use the protection plan yet, but I always get it on my major appliances. After previously having worked at Best buy and seeing first hand some of the things that can happen and how they would have been covered if the customer had purchased a plan, it was a no brainier!

Geek squad has wonderful customer service . Shop at best buy

The sense of security you get from paying a bit extra is worth it. Especially for the purchase of big-ticket items. I have always had a pleasant customer service experience.

This set is awesome love the ease and it’s so quiet you. Have to look at it to know it’s on.

Based on reviews… which said that the LG washer and dryer that I bought are excellent but periodically they ship lemons, I decided to subscribe to the geek squad protection plan. I've never done this before but the reviews said that when the machines are lemons they're truly lemons and will need to be replaced over a period of time. But once you get them working they work very very well.So far so good. I haven't had to use the geek squad warranty so I'm keeping my fingers crossed. I'm hoping my first washer and dryer ordered aren't lemons.

So far so good haven’t had to use it yet but I have always bought the geek squad warranties because it’s better safe than sorry and paying for out of pocket expenses

It’s great having geek squad protection I recommend this for anybody and everybody you buy an appliance. You buy an electronic buy anything there and you can get the geese squad protection by it.

I highly recommend getting an extended warranty nowadays as companies care very little for quality and longevity of products.

Purchased the Geek Squad Service Plan. Have not needed to use it, doubt I will need to, but better to have a service agreement and not needed rather than need and not have.

I love my washing machine. it's kind of like a smart watching machine. you don't have to worry about small medium or large loads. As you put the clothes in, the machine puts in just enough water for the load so there's no overload there's no underload there's just a perfect match for the load you have. this machine is great

They are so helpful they know all the right answers and when you ask them a question they know right away with the right answer is I don’t have to go ask anyone else there really knowledgeable about everything no matter what products you buy from them and get the protection plan on it on the protection plan there’s no questions asked when somethings wrong they take care of you

I shopped around so long for a dryer and could only afford a used one but for about the same price I got this brand new Insignia dryer and it's one of thebest purchases lve made. This was the first Insignia product is made what since then the dryer a TV and I'm very happy with the brand. I have 4 kids so it's always going and it's great

We had a washer explode and then had to wait three weeks to get a new one even though we had this warranty. We kept getting the run around from Best Buy. Also when you get a new replacement item the protection plan is over even though it's supposed to be for five years.

Very impressed…………………………………………………………………………………………..

Excellent quality! Can’t ask for more, great price!