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Customer reviews

Rating 4.6 out of 5 stars with 5724 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,724 reviews
  • Rated 5 out of 5 stars

    Geek squad service is one of the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad 5-year services for an appliance purchase was a no-brainer. Best Buy services are a notch above those offered by Home Depot / Lowes for appliances. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Returned a Samsung dryer and replaced with an LG. Ease of return was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Returned a Samsung dryer and replaced with an LG. Ease of return was excellent!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delays as warranty deadline approaches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a combination washer/dryer and a warranty. The extended warranty kicked in on June 20th 2020 and here we are at May 18th 2023 and they tech pushed my repair date a week and said my drain motor is not covered and is going to tell me how much it's going to cost me. Nice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant really give a rating for this. I have not had to call for service yet. BUT, when I called the service number, the person ansering the phone answered my setup questions politely and patiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3-Yr Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 3-year protection plans with my appliance purchases. I haven't used them yet, but I feel secure in knowing my items are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan pays for itself. Love how it covers it for 5 years. Definitely worth buying. If your appliances go out, if they cant repair it, they will replace it for the cost you paid for the item. Gives me peace of mind if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like My 5 Year Protection Plan. I Think It’s A Great Idea To Have It. I’m Glad I Have It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a new washer. We are hoping the 10 year drivetrain and tub warranty lives up to its hype. Have used the washer a dozen times so far and all seems to be fine. Will have to review this product in another year to update the status of our satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Nothing fancy, just right for apartments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covering all bases with extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but decided it was a good idea to have extended coverage for my new washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for piece of mind. We don't generally buy protection plans but felt out necessary with modern appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 set in, 1 set out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth! The technicians moved the old washer and dryer to the garage, hooked up everything and even cleaned up where water had spilled from the old washer. I highly recommend the Geek Squad. I hope I never have to use the rest of it, but for my peace of mind, I feel better for having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy insurance for a bad situation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the horror stories that I read about new washers & dryers this PSP seemed like a no-brainer. Anything over $1k I'll drop the extra $ on to not be hassled if it dies. If my washer or dryer dies, I'm not going to be at a coin-op laundromat. Imma be watching the Nerd Squad roll up and fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this for a dryer. The price for the 3 year was better than most competitors, along with the comfort that a technician would be local and prompt. We'll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product was installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful, made sure I was happy with my service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty has come in handed it's always good to have that little bit of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    response and service are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy who came out when the dryer wasn't working right was great. he helped us detect where the problem was so we could get that corrected as well. It works great now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to buy a three year warranty repair, especially for the cost. I haven't needed it, and God Willing I never do, but the services promised are a good deal for 100 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great value for your money! Don't hesitate and get the protection.

    I would recommend this to a friend