Customer Ratings & Reviews

I always add a protection plan just in case! Just do it!

Geek squad has wonderful customer service . Shop at best buy

I have only had to use the warranty from best buy time, however I got a new camera since the original one I purchased broke and was no longer in stock. totally worth it on large purchases where if you need to repair or replace once it pays for itself.

I think it’s good to have. When researching this dryer it seems like most people encounter issues in the first couple years.

Purchased the 3-year protection plans with my appliance purchases. I haven't used them yet, but I feel secure in knowing my items are protected.

I would suggest that you review the Mfr service warranty VS BestBuy warranty, NEW Parts VS NEW or Used Parts. Like many customers I purchased my Washer and Dryer and Service Contract all together and opened a BestBuy Card for the BestBuy Points. You have a certain time to cancel the service contract without penalty as per your State Law on service contracts.

I’m glad I added the needed protection It just give me a piece of mind and all worries aside

My 1st dryer was defective upon delivery, didn’t work, when I called week squad they said I would have to call store and purchase a new one, even though the 1st one never worked. Store employee was very helpful and a new dryer was delivered a few days later. However since the 1st one did not work, I don’t feel like I should have had to wait for another to be delivered.

Very happy to discover warranty on appliances is for five years and not less! You never know if the appliance will be in need of any service over the years!

Was able to replace the item quick and easy after a brutal delivery

Great service when buying in store and when they worked with my schedule to get it delivered

Wish installers had been better trained on Customer Service. It would have made the installation experience more pleasant. One instance installer kept telling me "No" including telling me not to ask so many questions, they had to get on to other jobs. I said in my business we never say "No" we try to make things work. His reply, "I wouldn't work for you."

This smart dryer is a super upgrade from the one I use to own. Very efficient and quite. The Tech helped me pick the dryer as super friendly, and very helpful, glad I chose BestBuy.

I am not sure what to think about this protection. I have purchased it twice and needed it twice, but there is no prorating. Once the dryer is replaced, you need a new Protection agreement. I was six months in on a new replacement dryer. I am electing not to purchase this protection again. I will just get the unit repaired under warranty or replace at Home Depot.

One of the reason I shop at Best Buy first is because I know the Geek Squad support is superior to any other . I purchase it on any item that I believe may need an exspensive repair but also hope I never need the Geek Squad for any appliance that I have pruchased at Best Buy

Excellent quality! Can’t ask for more, great price!

Very impressed…………………………………………………………………………………………..

We purchased the Geek Squad Protection Plan "just in case." However, my experience with Maytag products is that I'll never have to use it. It's getting harder and harder to find repair folks where I live. We also like the tech protection plan on our electronics. Best Buy is a friend!

WITH ALL THE COMPUTERS IN THINGS TODAY THIS IS A MUST HAVE.

I have purchased Geek Squad Protection plans for all my appliances and any tech which costs me over $200 over the past 5 years. Great Customer Service at a decent price, which is more than I can say for the Manufacturer's plans offered/Customer Service that I've experience on previous appliances!