Customer Ratings & Reviews

Good product no issues. Dries clothes well no gas smell

5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. Got if for a washer / dryer set. A very good value even if I didn't get it on sale. Recommended.

These protection plans are worth the money for big ticket items. If several attempts to repair the item are not successful, this plan provides a replacement of the item at no charge. Never paid for any of the service calls. Definitely worth the extra money.

5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

I always buy the extended service in my appliances and it is well worth it. You can’t beat the price and I like how geek squad offers five year warranties.

I love the warranty because I'm covered when my washer and dryer breaks down.

The ability to customize my setting which includes steam cycles on the washer and dryer is a game changer! This is honestly the best washer dryer set Ive ever owned.

I need a washer and dryer in my business. Since they are in a commercial setting the manufacturer warranty is void. Fortunately Best Buy protection plans cover washers and dryers no matter where they are installed.

The warranty has come in handed it's always good to have that little bit of protection

Well they just brought my washer and really didnt have a chance .

Hopefully I never need this product, however for the length of the warranty and the price... that's what pushed me over the edge to purchase from Best Buy

Very thankful to know who to call when I need tech help!

I haven't used it yet. But I have just in case, so I think is very convenient to have it.

Agent on phone, ordered the wrong parts. Waited 3 weeks for the parts, but 1st Repairman couldn't fix my range because the parts were wrong He ordered more parts & i waited another 3 weeks, but they weren't the right parts so 2nd Repairman ( who was good) couldn't fix it, but he did order the correct parts. He expedited the 3 week wait, so i could get the range fixed in 1 week& the good Repairman fixed it. It took 7 weeks for Geek Squad to do their job.

Geek Squad is great value for your money! Don't hesitate and get the protection.

I had always had a pleasant experience with Geek Squad. Very professional and if they couldn't fix it they would off a voucher for the purchase price. will always shop best buy.

I have not had to use this for my washer yet, but bought for a peace of mind as i always do for appliances from Best Buy. It is a great investment.

Great quality for the price. Nothing fancy, just right for apartments.

This is necessary with new appliances. My Samsung washer sounded like a freight train after 2 years. Cost of parts more than the washer. Received a new washer. I have the 5 year warranty, without it I would have been very PO’d and out of luck

Great service, solved the problem quickly without question or hassles. Pleased with protection & I don’t worry about any problems, although I bought quality in the first place