Customer Ratings & Reviews

I love best buy been with them for years with my applying

The store letting me have the ones the delivery people dropped off and install my washer and dryer the 3rd time it was pretty good

I will always buy the extended protection. I have always needed it. Equipment is just not made to last anymore. The protection has always worked great. They send repair men out when you call.

I'm Grateful that I had an Opportunity to speak with n learn so much from Bob in Utah today. Before making an appointment\, he asked a few questions about my washer. Bob took his time to explain what the problem couldn't be n what it most likely was!

I love the fact that I don’t have to worry about anything with this and if or when it breaks they replace it

They attempted to repair the problem and once it wasn’t possible getting the items exchanged was easy.

Installation went smooth. Technicians arrived as scheduled, were cautious with installation and efficient.

I actually found the dryer a bit cheaper elsewhere, but the protection plan information was not up to date on the website. When I got the actual information, it was more expensive than Geek Squad. Since I have used Geek Squad for my computer for years, I trust them and now will buy all major appliances from Best Buy.

I'm glad I got the warranty. I'll update my review if I run into any problems, but so far, so good!

Great, fast and fixed issue. Tech was quick to fix issue

Ourchased this on a black friday deal, and its been great so far. Very efficient with a superb “quick wash” mode that ovly takes 15 minutes.

Haven't had to use Geek Squad this time but have always had a great experience in the past!

Love how you can change settings for all types of laundry. Also uses kess water and electricity than my old set of HE top load that got damaged in flooding.

Easy to program and use. Gets stuff clean! It even plays a fun jingle when it is finished. High efficiency saves water and detergent.

This washer spins my clothes so fast i don't think I even need a dryer. Drying times are cut in half saving me money

Totally love my outfit!! The guy said installed it. We're perfect in every way very careful with the units. Needless to say I am very happy!

Peace of mind, Got the warranty and needed a repair. Repair was done but still had issue so my washer was replaced!

Geek squad technicians arrived on time. They did their work well. After they finished to install my washing machine, they explain the basic procedure how to use the new Brand Samsung washing machine.'

Geek squad has excellent customer service. Definitely recommend !

The agent was very respectful and helpful. Knew exactly what was wrong with my washer.