Customer Ratings & Reviews

If u need service if parts are ordered they don’t show up Best Buy will not tell u that service guy will not be coming on the day your service guy just doesn’t come nobody will let you know you just wait for nobody to show up No communication in-house

Have not had to use it yet and hope I never do, but glad to have

Totally love my outfit!! The guy said installed it. We're perfect in every way very careful with the units. Needless to say I am very happy!

Items have yet to require service but cost of extra protection seemed a good value.

Great Washer and dryer combo smart functions are very convenient and easy to use.

We have always received excellent service from the geek squad installation team!!

Very easy to get a replacement washer ! They worked so well with me and it was quick as well!

Affordable protection plan for those unexpected repairs

This LG All in One Washer/Dryer is awful. It takes forever to dry clothes and I've only had the machine 7 months and it is leaking water from underneath onto my floor and also in the pedestal drawer. Scheduling a service technician to come out and look at it was another story! He made modifications to the vent filter and I don't see what that has to do with a water leak. It did not fix my problem. I want to trade it in for a standard washer and dryer. I've contacted the Corporate office so we'll see if they will help. This machine cost me over $2000 and I can't afford to junk it!!

I purchased this to back up my new purchase. You never know when you may need this protection but one thing I do know is that if I have this BestBuy is there to help and keep me going. I always recommend this added protection and you should get it as well always!! Thanks BestBuy!!

Love how you can change settings for all types of laundry. Also uses kess water and electricity than my old set of HE top load that got damaged in flooding.

I always buy washer and dryer extended warranties and extend again when possible. These items often break in the early years of usage and I've gotten my money's worth out of each warranty purchased.

Excellent service............................ ....

Its been months. Still operating, no issues, the cleaning cycle cleans great. Only issue is removing lint can be a bit messy but for the value and quality of washed and dried clothes i highly recommend

Although i have yet to use the geeks squad service. I know and understand that i had to purchase this Geek protection with my brand new washer, i could easly rest knowing that if anything goes wrong with my washer. They geeks squad will be there to fix it.

We always like having a peace of mind and we've never had a issue using the protection plan

Very nice washer dryer I love it everything about I will be telling other peoples how much I Love it

Excellent customer service. Great job providing detailed information that influenced decision making.

No issues with the warranty and easy quick scheduling.

Oscar and Alex did an amazing job! They went above and beyond. Super happy!