Customer Ratings & Reviews

We always like having a peace of mind and we've never had a issue using the protection plan

Very helpful when I had to reschedule the installation of my new dryer.

Best value for 5-year warranty. Yearly re-evaluation of washer and dryer components and function always great and gives us peace of mind .

Great and quick installation...am ready to purchase the matching appliance and will obtain the same 5-year protection. Have not needed to use the Geek Squad, but the peace of mind in case I need them, is comforting.

Excelente and Professional Service! They answer all my questions and provided me with the information I needed. Than you, happy customer!!

The agent came in on time and did an awesome job. Since then, the item has been working with no issue. Thank you

They helped us putting the washer in truck. Great service!!

I would never purchase an appliance without a protection plan.

Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

[Employee of bestbuy] The techs are well trained and having the extended warranty plan is always a peace of mind

I got the 5year protection plan just incase I didn't with last tv. Funny it quit just after 5 years.

I purchased this with a machine that ended up having some trouble. It was reassuring to have the coverage. Unfortunately, we had trouble during the COVID quarantine. It took about a month for us to have someone come and look at our machine.

Washer and dryer are amazing so far, whole experience was great from ordering, delivery, setup and haul away my old set. Very happy with purchase.

The Geek Squad is super! They deliver and set up our appliances/televisions and service any items that require repair. It is reassuring to have them as a back-up should we lose the function of any of our electronics.

Product works wonderful still and is everything I needed

This item first time problems i was call rightaway they exchange but second one is same problem didn't exchange bue they try to fix . I get scheduled.

Great product love that it has no bulky agitator which make hold so much mo laundry. I would definitely recommend this product.

Great service! Fast and prompt setup! I am very satisfied

I used this protection plan for my old washer but back then I went with the shorter plan and the Samsung died about a year earlier. So this time I went with the five year plan which cost only like $30 a year so it seems like a great value.

They did an awesome job getting it installed without any issues and were nice too!