Customer Ratings & Reviews

Great quality , runs smooth and geek squad protected if paid

Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

Washer and dryer are amazing so far, whole experience was great from ordering, delivery, setup and haul away my old set. Very happy with purchase.

It's good to know we have the added protection if we need it. I had to use the Geek Squad once before on a separate purchase and there was no problem. The product was replaced. Easy.

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

Good price for the additional service for 5- years. Even I I won’t need to use it, it’s not wasting my money The installers did excellent job with the installation on washer/dryer

Great warranty service. I have 28 characters remaining and have no idea what to say as Im hust reviewing the purchase of a warranty

Haven't had to use this yet but I have had very good service with all problems or updates with products from Best Buy.

this service is worth its weight in gold any issues a tech comes out and takes care of business

Every single geek squad experience has been positive.

Love geek squad. Great help and perfect people. Buy it

Great service and good warranty. Our old washer broke and we were looking for a new one and this warranty definitely helped us feel confident in our purchase. Since many new appliances unfortunately don’t last as long we wanted to have a good warranty.

Haven’t had to use this but worth getting to avoid any future issues.

Just received my product too early to tell hopefully all will be well

This item first time problems i was call rightaway they exchange but second one is same problem didn't exchange bue they try to fix . I get scheduled.

my previous washer stopped working and with this service, they replaced my old washer . I was very impressed with this coverage.

Hoping I won't have any need for it but got the protection plan because you never know what can happen and it was a good price point!

They did a great job. They got my old house washer out and the new one installed in less than an hour. Called me before hand to let me know when they would arrive, and then arrived on time.

The guarantee is good and you don't have to wait long.

I recently purchased new washer and dryer. I also purchased a 5-year protection plan. I haven't had to use any protection plan because the items are still very new. But I feel that the value I got four five years protection is very satisfying