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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5750 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,750 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a super job installing my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my big screen tv on the wall and did a great job. It looks great with all the cords concealed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good protection plan to have just incase something goes wrong with your dryer in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - best thing around! Always good service!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer services issures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called in 1st time since purchase in 2020. Received someone out of state, hard time understanding and he didn't speak very good english and called me Cereal. 2nd time called in, spoke with Shelly who did a great job!! Took care of issue right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar and Alex did an amazing job! They went above and beyond. Super happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a yes for me!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It has a pause button that allows me to adjust the settings and I can add extra water if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs brought the tools, I already had the connection hoses and hookups, and have not needed the technical services of the Squad in the year since purchase. Zero problems with the entire purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty service. I have 28 characters remaining and have no idea what to say as Im hust reviewing the purchase of a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item; good price; easy to operate; works well; easy purchasing/ordering and easy Pick-Up/Delivery. I would recommend this item to friends and family. I have not needed to use this item but always feel better having the Best Buy Warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST BUY!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would be crazy to buy any appliance without buying the protection plan. BUY IT BUY IT BUY IT!!! My fridge is dead and will now be replaced thanks to the plan. I couldn’t be happier with Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tim. Thanks for sharing this with us! We're ecstatic to hear about this awesome experience. It's a pleasure to help you out and be there for you. A fridge is definitely important and we don't want you to go without one. If you have any questions or need further help, please let us know!

  • Rated 5 out of 5 stars

    Buy them without a doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them almost two years ago and they are exactly as the first day. Use them remotely is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Providing excellent customer service and having top-notch technical skills are our highest priorities."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality washer and dryer. Clothes have never been ckeaner. Easy & convenient to use. Efficient with energy & saves on laundry detergent. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reapirs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It better be good for a repairs. I didnt buy it for anything but that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel Better Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re not really the type of people to take out a warranty but I’m glad we did this time. Our previous washer and dryer broke down many times and we had not taken the warranty and I regretted it. I feel much safer buying the warranty this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG would not honor the service on this washer. Geek Squad was right on it and handled everything professionally, from the initial phone call to the service techs. My 1st time using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and does its job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer wouldn’t trade it for another. I’ll always purchase LG from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the protection plans through Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with these machines, the best we have had to date, I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I won't have any need for it but got the protection plan because you never know what can happen and it was a good price point!

    I would recommend this to a friend