Customer Ratings & Reviews

I haven't had to use it yet on my latest buy. I have used it on a TV. They replaced it when it died.

Cant go without geek squad service a most have for every purchase

Being a total tech support member has saved me alot of money. They have fixed my computer and printers numerous times. They have replaced my defective washer with a brand new one. They have always treated me with respect.

So far haven't needed the warranty. Fingers crossed!

With our last washer and dryer (from a competitor), my wife decided to void out the warranty by taking them apart herself and trying to fix them. I explained to her that all she needs to do is log into best buy and request service.

Works perfectly with different settings. Overall my family loves it. This dryer is amazing. Space conservative and energy efficient.

I am so glad I got the three year protection plan! I know that if anything breaks I am completely covered and I won't have to worry about money coming out of pocket to fix the washer and dryer i have the plan on. You never know what could happen and protection for this price is a steal!

The main reasons we buy our appliances at BEST BUY is the geek squad protection and service. But the service from BEST BUY's geek squad bar none better than any competition

Great washer until it broke. Luckily it was under the year warranty. I hope it holds up. Purchased an extra 2 year warranty with Best Buy.

Great so far!!! Havwnt had any issues its very quiet and fan handle big loads of clothes. Great washer so far !

Considering the expensive price of the washing machine, the 5 year Geek Squad warranty is WELL worth the asking price. There is no really good reason not to pick this up. Of the washer and dryer, the washer is more expensive to repair and more likely to have a failure. 100% worth the price on this one.

A wonderful service to purchase! You never know when you could be buying a "lemon". Let's face it, they do not make things like they used to! A very inexpensive purchase for what you are receiving in return. I recomend this to all!

I love when it let me know when the cicle is done.

I am glad I purchased 5 yr geek squad protection for my washing machine - although it shows no sign of breaking down. If you are afraid of the high cost of repairs and replacements these days, you might want it too. I don't know if I will need it.

The Best Buy team that came out and hooked up my grandmothers washing machine were great! They were kind and courteous. They got everything hooked up and hauled away the old equipment. We were very impressed with the service.

Exceptional customer service happy with my purchase

I haven't had to use it yet but we're going to be having geek squad come out once this virus issue has slowed down and see if they're able to figure out why our auto-detergent feeding system isn't working on our washer. Definitely glad I have it though.

Satisfy and secure with this purchase Protection plan

Love my washer. Finally, I was able to wash my Ugg blanket. I can do large loads and not have to go to the laundry mat

I am very pleased with what I have found out about the Geek squad. If I do have trouble with my purchases I'm sure I will have no problem getting help from the geek squad.