Customer Ratings & Reviews

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

Geek squad is great. They're very knowledgeable and extremely helpful.

Highly recommend the Geek Squad protection. My washer wasnt working properly. The parts werent available after two weeks Geek Squad said we are going to give you a new one. WOW

I haven't used it yet but so far everything is good! Will update if possible with accurate performance details when used.

The Agents went above and beyond to install washing machine. Very polite professional and helpful

The services where great, and the dryer machine works excellent.

Beyond happy with my washer! Does it's job very well and have no issues. Would recommend!

bought this for the ease of mind as the last washer we purchased died just after leaving the warranty window. Im forever crossing my fingers but this will at least cover me for 5 years

I am generally very cautious about extended warranties. With the new high tech washers and dryers this just plain makes sense to protect your investment. We looked at S**** for the same items, but their warranty was much more expensive without any benefit in coverage. Saved a lot going with BB and their warranty

I wanted extra protection and this was affordable.

Decided to get additional protection and hoping not to have to use it in the end. Geek Squad is knowledgeable and allowed me to make a sound decision without pressure.

Absolutely love this…it provides worry free coverage with protection and professional fix if needed with the Geek Squad.

Geek squad protection is better than the manufacturers warranty. No hassle is the way to go.

Fortunately, knock on wood, I haven’t had to use this yet. However, I do feel safe knowing there is a squad of geeks on my payroll ready to do battle against the forces of evil on my behalf should day ever come that I am in danger.

Always a go to store for me! Thankful for Best Buy

The Geek Squad crew were exceptional as usual with my last purchase. The service provided is highly recommended with any purchase from Best Buy, the peace of mind having professional available for any unexpected service is priceless.

Installed my washer and hopefully I never have to use the repair service but it gives me peace of mind knowing I have it.

Our technicians had our washer and dryer set up fast. They even went over the details of operating it with my wife. This is a better protection plan that the other one we had

I purchased this warranty, just incase something goes wrong. I've rarely if ever needed to use a Best Buy warranty but I get it for peace of mind.

Didn’t need service after all. No help needed………..