Customer Ratings & Reviews

Bought this protection for piece of mind but probably won't have to use it. The appliance's I buy at best buy always seem to be reliable and at a competitive price. Service and delivery has always been prompt and courteous.

Washer and dryer are great! Installation was smooth with the installation team that came to do it.

Haven’t had to use this but worth getting to avoid any future issues.

Just received my product too early to tell hopefully all will be well

So far haven't used it which is a good thing but let's see :)

Can’t ask for more after successfully contacting the geek squad an appointment was made and the technician arrived to trouble shoot and replace the vital part in a timely manner.harmoon

The agents worked hard to do everything that I asked them to do and they worked with my schedule. They were kind a courteous to me and my family. It was a great help to have them here when everything was being set up, and it is a great to know that they will be with me for the next four years.

Great quality , runs smooth and geek squad protected if paid

always gets service for new appliances. great service and nice outcomes. they know what is exactly going on and just worked timely manner. communication was great. I didn't read instructions but works great.

I had to use tgis with my new dryer and have a new one brought to me. The first dryer wasn't drying my clothes completely!

A must when purchasing an appliance or anything electronic

So glad I have this protection, peace of mind, knowing that if anything happens to my washer in the next five years, it will be replaced

The controls were too much for me. i got a simpler LG model. Otherwise the washer seemed to work well.

An extended warranty for a major appliance is an absolute necessity. Best Buy’s 5-Year Geek Squad Ptotection Plan is worth the additional cost since replacing appliances can be quite expensive.

Geek Squad protection is a great value for us. It has saved us untold dollars in repairs over the past 20 years.

Great to have. Hard decision which to buy tho! Love them all as bigger capacity.

My experience this month has been great we love this washer machine and hope can work well for many years..

Geek squad warranty service is a great deal. You can count on large ticket items breaking down from normal use. Having the warranty is needed to give you piece of mind when the time comes for repair service. I challenge you to try and ask the manufacturer for assistance and they will not be helpful. Go geek squad!

Purchased extended warranty because after manufacturers warranty expires, it can be very expensive to repair any parts. So at least for 5 yrs I feel I have some peace of mind

This is great to have if you have issues with your appliances. This is not the 1st time I’ve purchased protection. You call if there’s a problem, they send someone out to fix or replace the item.