Customer Ratings & Reviews

Came out ASAP and replaced the LG washer dryer combo because it had a dent from delivery

The agent was very helpful great customer service he explain everything I needed to know

So helpful, kind, and humble. they did there job explained there services, so that we had an understanding the functions of our machines

Purchased extended warranty because after manufacturers warranty expires, it can be very expensive to repair any parts. So at least for 5 yrs I feel I have some peace of mind

I am glad I purchased 5 yr geek squad protection for my washing machine - although it shows no sign of breaking down. If you are afraid of the high cost of repairs and replacements these days, you might want it too. I don't know if I will need it.

Decided to get additional protection and hoping not to have to use it in the end. Geek Squad is knowledgeable and allowed me to make a sound decision without pressure.

I haven’t used it yet. But I’ve always been pleased with the squad and their service.

I haven’t used it yet. But I’ve always been pleased with the squad and their service.

It gives me piece of mind knowing that if something happens to my electronic I'll have geek squad to help me

This will come in handy & I have not used it yet as I barely bought my products

I haven't had to use it yet but we're going to be having geek squad come out once this virus issue has slowed down and see if they're able to figure out why our auto-detergent feeding system isn't working on our washer. Definitely glad I have it though.

I am so glad I got the three year protection plan! I know that if anything breaks I am completely covered and I won't have to worry about money coming out of pocket to fix the washer and dryer i have the plan on. You never know what could happen and protection for this price is a steal!

Recently purchased a new washer and dryer Samsung set and they look great and also purchased the ext warrantly.

Quality support for client, friendly. Quickly response.

We have been members of Geek Squad for several years and couldn't be happier with their service and how nice everyone is. Very helpful, kind and knowledgeable.

Have not had to use. Hopefully wont have to. Good piece of mind knowing that you have it.

An extended warranty for a major appliance is an absolute necessity. Best Buy’s 5-Year Geek Squad Ptotection Plan is worth the additional cost since replacing appliances can be quite expensive.

Fortunately, knock on wood, I haven’t had to use this yet. However, I do feel safe knowing there is a squad of geeks on my payroll ready to do battle against the forces of evil on my behalf should day ever come that I am in danger.

I would highly recommend to get a warranty cause as we no anything can happen it pays to have back up its well worth it

The Geek Squad crew were exceptional as usual with my last purchase. The service provided is highly recommended with any purchase from Best Buy, the peace of mind having professional available for any unexpected service is priceless.