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Customer reviews

Rating 4.6 out of 5 stars with 5724 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,724 reviews
  • Rated 4 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect yourself and your washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For protecting your investment, if you are going to use the washer on a weekly basis, play it safe and get this 5-year standard protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and great customer service and they will answer all your questions you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geak Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy for any kind of appliances purchased. My GE easher messed up and i only got it replaced because of this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The go above and beyond to help with your needs !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it Simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple, easy, breezy, 1, 2, 3! Geek Squad bought in my new washer and took away my old with such ease. Thankyou! We couldn't be more happier!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful with extend warranty lead time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty service is a great deal. You can count on large ticket items breaking down from normal use. Having the warranty is needed to give you piece of mind when the time comes for repair service. I challenge you to try and ask the manufacturer for assistance and they will not be helpful. Go geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my dryer quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job installing my dryer,fast and efficient

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love!!!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is so right!!!!!! It’s a must and very happy to have it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the three or five years protection plan for all my Best Buy purchase so I rest assured that I'm covered if any inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully dont have to use it … but Best Buy is very supportive and they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and ready to assist when you entered. We're very careful when loading items into vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very fast, the guys were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan offers great piece of mind. I get a lot of power surges in my area and have had a washer fail previously due to power surge. Knowing I have this plus additional coverage gives me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my dryer and washer from here and if it messes up they will give you a new one , used to shop at cons and they would do minor fixes and I wad back to not having a washer or so on. Love that geek squad work with you and extra protection never hurts! Better to be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for large purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase protection on large purchases all the time. So far I have not needed to use the Geek Squad services yet but I'm always glad to feel assured that if anything goes wrong, they are available to come take a look and fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but good to know that Best Buy will take care of the product for 5 years. Our prior washer/dryer was from Sears, which doesn't exist locally anymore so was happy to get coverage through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a warranty is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went back after I purchase the new dryer to purchase the warranty just because you never know what can happen , so wen you buy something new that cost lots of money please people spend the extra dollars and buy a Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to protect the machine we wanted something like this

    I would recommend this to a friend