Customer Ratings & Reviews

An extended warranty for a major appliance is an absolute necessity. Best Buy’s 5-Year Geek Squad Ptotection Plan is worth the additional cost since replacing appliances can be quite expensive.

We just purchased it and bestbuy sold it as told! Sounds like an amazing service to have and use

ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

Price not bad for the coverage. It makes sense to get extra warranties for appliances. They aren't built to last anymore.

I have not had the need to use this product as of yet. So i can not give an official review. It was purchased through Best Buy so i am guessing it is a good product. If my Chromebook starts acting up i will do another review after being serviced.

Hum, i didn't that samsung dryer is cheap. I reversed door a d screws didnt screw in tight call best buy , best told me to call samsung but samsung was rude told even it a manufacured defect they didnot cover door issues only functional problems and refer me.back to best buy. Eventhough i bought the extended protection buy rep alfonso promised to help me resolve the isue with the stupid but see i just lie to he didnt call me as he promised me. SO IF ARE PLANNING TO APLIANCES DONT WASTE YOUR TIME WITH SAMSUNG BECAUSE AFTER THE 15 DAYS IF IS NOT A FUNCTIONAL THE WONT FIX IT. SAMSUNG SUCKS

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

Insurance is insurance. Sure, you may never need it, but its always nice to have it. And I get it, its sometimes just a simple way companies can make money, but for a major appliance its worth it. If you're spending $500+ on a major appliance, this is not a big add on at all. Worth it!

With our last washer and dryer (from a competitor), my wife decided to void out the warranty by taking them apart herself and trying to fix them. I explained to her that all she needs to do is log into best buy and request service.

This is great to have if you have issues with your appliances. This is not the 1st time I’ve purchased protection. You call if there’s a problem, they send someone out to fix or replace the item.

I’ve been told I’m insurance poor, however the peace of mind is well worth it.

The Best Buy team that came out and hooked up my grandmothers washing machine were great! They were kind and courteous. They got everything hooked up and hauled away the old equipment. We were very impressed with the service.

Love that I'd I have any problems help is one call away

I hope I do not need to use this protection but, l feel like it is a good deal and give me comfort in knowing I have this service.

They have the best warranty out there. I would recommend it for any purchase at Best Buy.

I am very pleased with what I have found out about the Geek squad. If I do have trouble with my purchases I'm sure I will have no problem getting help from the geek squad.

Decided to get additional protection and hoping not to have to use it in the end. Geek Squad is knowledgeable and allowed me to make a sound decision without pressure.

always gets service for new appliances. great service and nice outcomes. they know what is exactly going on and just worked timely manner. communication was great. I didn't read instructions but works great.

I luckily have not used this service. Pay attention to the needed recommendations so it is valid.