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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5750 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 5,750 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the extended warranty. It gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung set classy fresh options as well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set recommend to anyone who loves this style or any best buy set you desire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage, peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need it but definitely brings peace of mind. Have used this protection on other items and it has worked perfectly, had to replace a defective item and had geek squad warranty sort me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of LG washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer were installed without damage to floors, etc. Same for the removable washer and dryer. I think the how to run selection instructions of the washer and the dryer could be a littler clearer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for price, a little bit small but overall really good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So far not happy with this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had such a bad experience so far with this warranty. 3 days to come look at it, not knowing after explaining on phone what it was or problem. Waiting 10 more days for multiple parts because they aren’t sure, just to cancel that appointment because they didn’t check to see parts had been delivered days before to my house. Now I have to wait 5 more days for next “available” appointment. So far it has been awful service. We will see if it gets fixed. So that will be 17 days out from when I made first phone call and maybe not even fixed then because they weren’t even sure what was wrong. I will update after next appointment but from now on I will buy my appliances from somewhere that actually cares about customer service. So far I get the run around to call this number or that number because nobody knows.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EXTENDED WARRANTIES WORTH THE PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase extended warranties for all major appliances I purchase. BB has always been easy to work with to troubleshoot and/or schedule an in home repair..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PEACE OF MIND FOR THE 5 YR. WARRANTY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THE 5 YR. GEEK SQUAD WARRANTY FOR PEACE OF MIND BECAUSE BESTBUY STANS BEHIND IT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect yourself and your washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For protecting your investment, if you are going to use the washer on a weekly basis, play it safe and get this 5-year standard protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Very easy to use and cleans the clothes well. Wrinkle free from the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good install. Neat and careful. very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and ready to assist when you entered. We're very careful when loading items into vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LQ washer Dryer Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is utterly amazing. Dirty close in and clean dry clothes come out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad brought the dryer to house during the hours they said they would come. They even called to let me know they were on the way to make sure we were home. Geek squad was very polite while dropping off dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing :)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing at all its all amazing maybe the only thing is the staking kit didn't come with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good solution for emergencies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson recommended this to us. We asked her about all different scenarios and contingencies and we figured that this plan will serve the purpose of warranty and I liked the fact that I don't have to pay visitation fee from the geek squad. We got this for our fridge, washer and dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Extended Warranty-Nice Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Purchased the New Whirlpool Washer, A repair Tech. advised we Get the Extender Warranty on New Washers and Dryers. We took his advice and got the warranty. Our Old Whirlpool Washer was 15 years Old and We only had one Service call on it in 15 years. The transmission wet out after 15 years and it was time for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new washer and dryer. Bought the extended warranty as replacing these items can get expensive. It is worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved us hundreds already.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not break!!! It broke :( No worries. Geek squad came out and fixed it in a few days. Saved us hundreds of dollars. We always add this to our appliances and it always pays off. Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in having my items protected. Therefore, any chance I get, I make sure I include the warranty on my items. I can't tell you how many times this warranty has come in handy. I would definitely recommend doing the warranty whenever its available!

    I would recommend this to a friend