Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5724 reviews
(5,724 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got tired of my washing machine breaking down once a year, so I bought this, with my new one. Only had to use it once they got right on sending out the repair service and fixed it no charge.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Used for 1 call about installation kit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I fortunately only had to make one call for information that was not provided in the installation guide or anywhere online. I needed the size of a fitting and to know if it was included in the installation kit. Very helpful.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Solid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washing machine! Def worth the buy and handles are laegest loads!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They Helped Seriously
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best. Worry free service and help you can count on.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are great! Very helpful and attentive. Wish everyone was like that.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Geek squad helped me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good addition to any purchase. The delivery service and the store help for my purchases was great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Three-year standard geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily I have not had to use this protection yet, But I'm sure they will do a great job due to the fact that everything I have purchased from Best Buy has been a good product and they treated me very fair luckily I never will have to use it but if I do I know it's there
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GOOD DELIVERY SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG washing machine that I purchased has worked very well. The machine is quiet, has a large tub and the clothes are very well washed. I would recommend this washer.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, works better than i could have expected. Super fast wash cycle. Love love live it
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Karen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe the extra warranty plan is the smart choice when it comes to appliances. The Geek Squad warranty price is not outrageous & affordable. I hope I never have to use it, but you never know!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bought for extra support on new appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our new washer and dryer. Havent had to use it yet but wanted it for our new appliances.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the service, you will feel better knowing that if anything happens it will be covered. This new appliances have a lot of new technology that is hard to fix on your own now. not like old appliances.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love my washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service!! Everything was fast They helped me install my washer
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have t had to use this yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use this yet which I figure is the best case scenario but I’m sure if I do I will review it… so far I’m very impressed with Best Buy’s delivery & installation crew!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time I've bought into something like this. and I'm glad I did cuz I needed it later when I bought my washer and dryer and it saved me extra money. I think the money I saved offset the cost of the plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Whirlpool set. Large capacity, modern features.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Check before you purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend that you check to see if the local Geek Squad has people on staff to do repairs for the item you are purchasing. If not, your product will still be covered but you’ll have to wait for insurance company used for this service to find and negotiate service for your product before repairs are made. We’re on our fifth repair for a product and so far have waited a week and a half to schedule the repair. From my check earlier this week it will be at least next week before that might happen.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Great coverage and value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service when machine kicked the bucket after only 2 to 3 years. Great value for the coverage provided. I will only buy major appliances from Best Buy with this coverage.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very professional and friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and professional. I am very happy with the results.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installed new washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job swapping out our washer and dryer.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
