Customer Ratings & Reviews

Excellent service although have to waited for several weeks for replacement. BestBuy replaced my less than 2-year old Samsung washer with a new one due to several malfunctions.

Price not bad for the coverage. It makes sense to get extra warranties for appliances. They aren't built to last anymore.

I love Geek squad the come and fix the problems with my washer I have had with no problem

Love my washer and dryer very much. They are still holding up strong

Email delivery was fast. I have used this service before and they are great with warranties.

Bought this for our new washer and dryer. Havent had to use it yet but wanted it for our new appliances.

This is such a peace of mind if anything goes wrong with my newly purchased washing machine.

Bought this warranty service for my was machine. Have always used Geek squad service for my appliances and electronics. Had to use once to have Samsung television replaced. The only problem when replaced had to buy new warranty for replacement.

Hopefully dont have to use it … but Best Buy is very supportive and they are great

Good addition to any purchase. The delivery service and the store help for my purchases was great.

We had the Geek Squad deliver and install our new washer and dryer. They were excellent! They explained to my husband how to remotely start the washer and dryer and explained how the washer and dryer worked.

I made the mistake of having the machines delivered and not installed later to find out from Samsung that I need to install professionally in order to keep my warrantee the geek squad came installed it free of charge when I could to charge me now great job guys thank you

Service was very professional and worked with my schedule.

I went in trying to buy protection on a washing matching I had just purchase and the employee was very helpful. Maalik not only explained to me the benefits of getting the protection plan, he made me feel comfortable and try his best to help me. He was also very polite.

I haven’t needed to use it yet but viewing it on my account has been easy and convenient. Geek squad always comes through.

I usually don't buy extended plans but after having worked on my old washer at least a half dozen times before deciding to replace it, this was just peace of mind.

Always get the protection. Trust me. I’ve used it so many times for random big issues I’ve had happen. This saves my wallet and sanity.

I’m so happy I purchase 5 year protection warranty on both new washer and dryer sets especially during covd 19 virus crises clean clothes are a must to keep viruses from spreading love love love my machines

Love it, works better than i could have expected. Super fast wash cycle. Love love live it

Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.