Customer Ratings & Reviews

The service technicians Jose and his partner did a super job installing and connecting our new washer as well as explaining its operation.

They have been great in the past with all of my Best Buy products. Highly recommend to everyone!

I am glad I purchased a production plan for an appliance purchased at Best Buy. The service was excellent and we were completely satisfied with the technician and his performance. I would highly recommend Geek Squad protection warranty plans.

I think it is good idea to buy this waranty, hopping never use it.

I haven't had to use this but definitely wanted this protection on my new Samsung top loader washer. With all the issues that Samsung is having lately, especially with their top loaders, I didn't want to take a chance with something happening outside of warranty.

It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

I am so happy that I had paid extra to get the extended coverage, my other washer broke down and since it was going to be too expensive to fix , the protection plan covered for us to get a new one.

The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!

I have always purchased Geek Squad Protection for my purchases at Best Buy. When I require service, I don't have to worry about a high repair bill because all costs are covered. If they cannot repair my product, then I get a free replacement.

I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

Love Geek Squad support. Just like a fire extinguisher, hope I never need it but I trust it!

Quick,professional and awesome.I can’t say enough good things about the guys who did the work

This dryer has been a great purchase, is powerful compare to my previous Kenmore and is really High efficiency (it dries in less time, what use to take me 45 minutes it now takes 30). The sound is quiet & smooth and it looks sharp. And for an super awesome price of $345.

They have the best warranty out there. I would recommend it for any purchase at Best Buy.

I love that this guarantee is very good i got it so in the future i don’t have to buy an other dryer but they can fix it

Highly recommended get service plans, things are built as solid as they used to be

Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!

Very please with my purchase. Would recommend to a friend and even an enemy

Very friendly and knowledgeable they even tell me howto trouble shoot