Customer Ratings & Reviews

If it were not for Geek squad I would not have had my previous machine replaced due to the multitude of issues with it.

We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.

I used geek squad on a washer I had several years ago! Best choice ever made!

Aggents came and connected my device quickly and easily.

I love that my products are protected. They just don't make things like they used to but the Service Plan makes me feel more at ease and happier with my purchase.

I purchased my LG washer at Best buy, the performance of this washer is amazing

We ordered a new washer with the 5 year Geek Squad Protection plan. So far we haven't had to use it, so, so far, so good!

Super Nice! I love … always recommend!!! Good service!

Geek Squad protection is always great. You never know what happens, and I purchased a washer/dryer, so I know I'm in good (and money saving) hands with the Geek Squad 3 year warranty!

$400. I’ll take it. Thank you so much Best Buy. I want another!

I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)

Great washer, quick wash for thise who dont have alot of time

I like my dryer , works great , the price is good , unit is doesn’t noisy.

Have not had to use but did need to call for info.. very helpful.

I could not get my dryer hooked up on delivery day due to not having proper valve, after having proper valve in place, it took me one phone call for geek squad to come back in and hook up my gas dryer

I have only had to use the warranty from best buy time, however I got a new camera since the original one I purchased broke and was no longer in stock. totally worth it on large purchases where if you need to repair or replace once it pays for itself.

Since I have not needed to use this yet l cannot truly evaluate it. I have not yet had a problem

I haven't had to use this and hopefully won't have too!! I only by this warranty for big ticket items. I have only had to use this warranty in the past once and was pleased with the experience. I would recommend it for big ticket items!

I had my Samsung washer out of order after a year. Unfortunately I did not purchase the extra protection plan so it costed me fortune to fix it but i had to do it anyways. Great services and friendly mechanics thanks to Bestbuy Geeksquad. Thank you!