Customer Ratings & Reviews

For the most part, the all-in-one works well, but you constantly have to clean it and make sure lint isn’t clogging things, which can prevent it from drying properly. You’ll also end up on the phone with LG a lot. In my personal opinion, this machine is best for a one- or two-person household. We have a lot of kids, and it just doesn’t work well for a big family. Sometimes it takes six hours just to wash and dry one load. If you’re okay with that kind of time, this might work for you — but for a large household, I wouldn’t recommend it.

We shopped around for warrant and the price bestbuy provides is very competitive. I don't have experience of claims yet but I have high expectation due to the experience during installation and delivery.

really impressed with the quick response, and the kindness of staff

Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!

Geek Squad helped me navigate through the issues, they are knowledgeable, while they may get offended when you ask some stupid question, however, worth buying the protection specifically for large purchases.

I love the way they do their installation so fast and perfect, they don't wash time.

The geek squad protection provided expert installation of my set

It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

Great coverage and protections for the value! always great to have

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!

Love that I'd I have any problems help is one call away

Never had a problem with any warranty or Geek Squad Protection plans. Thanks.

Love the quality and slim appearance which does not take a lot of space

Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)

I am so happy that I had paid extra to get the extended coverage, my other washer broke down and since it was going to be too expensive to fix , the protection plan covered for us to get a new one.

Everything was professional and on time. Nice knowing I have protection on my item

The extended warranty saved us when our washer crapped out but the price of the extended warranty is crazy pricey nowadays.

I have not had to use yet but with other product under the geek squad the service was great.

Always purchase extended warranty for any of your new appliance just in case there’s a problem in the future. Its worth buying it coz any appliance tends to break within 2 years of use.