Customer Ratings & Reviews

I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I purchased the 3 year but ended up going with a 5 year instead.

I purchased a 5 year warranty because you never know. Last washer I purchased only had 2 years on a different model. After 5-6 years it started making loud noises and I'm sure it could've been easy fix but it was time to trade up. Get warranty!!

Best warranty really fast service. Agents are very good and helpful

Best warranty really fast service. Agents are very good and helpful

If you spend over $200 on anything at Best Buy and don't get Geek squad protection, you are asking for regret. It is certainly better to have it and not need it than the reverse.

Washer hooked up perfect and plenty of room and works great.

Love the price discounts with this memebership, and for 2 years is a no brainer. I bought the switch and have saved a good chunk of money on a lot of games new. Obvious the more you buy the more you save, Depends on your addiction to video games.

Plug in my wash and dryer . Was fast and easy and very nice

I haven’t had to use this yet but hopefully it comes in handy when something goes wrong with my washer or dryer. I will update in the future.

I have actually never had to use the geek squad warranty. This is a good thing but it a great peace of mind that I have it just in case. I love that I get the portion on 1 or 3 years.

Delivery and installation of my new washing machine and haul away of the old unit was excellent and the 5-Year Geek Squad protection plan gives me great piece of mind regarding this new appliance.

I appreciate the help definitely nice to have if you’re having any trouble or issues thanks

Excellent product, definitely recommend to friends and family, and good customer service

Looooooooooooooooooooooooooooooooooooooooooovvvvveeeee best buy

Samsung is a very quality product. We've enjoyed a sophisticated look in our laundry room and a superior washing and drying experience, with our Samsung Washer and Dryer. The Best Buy Team from Sales to Service has been excellent.

Scratch and dent! Literally that’s all this washer had wrong with it. We are extresxxx

Nice washer. Better then the top load that tears up clothes and uses less water. Syncs with dryer. So far so good. Got the 5 year protection because super advanced dryers break a lot.

I took out the 5 year ext warranty because of their customer service. Never had a prob.

I havent had to use this product. However i have heard great things about them.

We recently purchased our second Whirlpool ventless dryer. We did not purchase this service contact with our first dryer and wished we would have. You should too.