Customer Ratings & Reviews

So happy we purchased the geek squad protection! Our dish washer had a disgusting odor of backed up food in the hose. The geek squad guy arrived on time, was kind, understanding and quick! He replaced the piece within 15 minutes. Yeah geek squad!

NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

Love this option! Not too expensive and its a must have! Its definitely worth not having the worry of issues arising.

Geek Squad stands behind the protection plan. They made my problem right.

The Geek Squad has worked wonder with our PC and all the other products we have purchased. They are knowledgeable and friendly and get the job done Would recommend them for all your electronic needs!

I purchased the extended warranty since the manufacturer warranty is one year. This is a major appliance purchase and wanted to protect my investment in case something happens to the washer components.

I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.

Easy to sign up for .. haven't used it as of yet .. so not sure how well they respond

I haven’t had to use the extended warranty yet. Home delivery and installation was great.

Very big bin and smart home enabled for alexa or google home. It takes a while to wash a heavy load but clothes come out clean.

The Geek squad unmounted one TV and mounted it in another room and then mounted the new 65 inch replacement and sound system in it's place. Easy peazy!

Gives us peace of mind knowing we have this coverage for the next 5 years.

havn't had to use yet, hopefully don't have to. Doing this for my entry to chance to win

Given that a washer has both electrical and mechanical components and also handles fluids (liquid soap and water), buying the service policy seemed to make sense. A washing machine is too large to bring back to the store if there is an issue.

We purchased this to replace our old set and we were not disappointed. Very large tub for both washer and dryer. Would definitely recommend. Geek squad was great with the install too!

Geek squad came to service my washer and after trying to order parts it turned out it would cost more than the washer so they gave me a new one instead

I like knowing I have five years of using this product covered if anything goes wrong. I've had to use this service in the past and Its quick and easy to take advantage of.

I would always recommend this for any major appliances. I got it for my washer and dryer and hopefully I don't have any issues, but if I do at least I know I am covered.

Very nice very polite and very efficient. I am pleased with the extended warranty that we purchased and very easy to forward it over to the new washer.

The Geek Squad did an excellent job installing my new washer. They were in and out before I knew it, answered all my questions and left my laundry room spotless. I highly recommend Geek Squad installation!