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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5750 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 5,750 reviews
  • Rated 4 out of 5 stars

    Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty saved us when our washer crapped out but the price of the extended warranty is crazy pricey nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable cost for geek squad protection. Recommended for purchase of washer and dryer. Geek squad installation was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeremiah installed my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my washer. He was very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my washer quick was simple n easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a must. Get your warranty delivery did a grate job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my washing machine quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they do their installation so fast and perfect, they don't wash time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY SERVICE AGREEMENT PAYS OFF!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF I HAD NOT INVESTED IN THIS PRODUCT I WOULD BE SPENDING A LOT OF MONEY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use yet but with other product under the geek squad the service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very High Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a nice feature from Best Buy as they are covering repair/parts replacement and many more things along with the best agents for proving support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an insurance solution for my washing machin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point for insurance was competitive based on my research for similar items in other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plans out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers by far the best protection plans out there. They work hard to get the repair done in a timely fashion & the repairmen are always very knowledgeable, respectful and friendly. Highly recommend getting this for any high ticket item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer front loading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer had to be replaced the day it arrived but a 2nd one came and it has problems. I don’t blame geek squad but the garbage Samsung makes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers are professional and know what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on appliances. It's simply the best at getting your appliances taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad offers great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say I love this dryer it's very quite and has a lot of heat features. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Worth getting the warranty. Minor issues always appear and heal squad repairs it quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pricing for amount of coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet but the pricing was good for the amount of years covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it within thirty days for the dryer. Technician came out addressed the issue and gave great advice . It paid for itself with that one visit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine most the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a lot of issues with it and leaking since we got it, which was 4 years back. We’ve had different techs look at it, one part replaced which was not the fix. It ran great besides that and the leak was random and runs quiet. It’s being exchanged for a different unit. Best Buy has been very helpful with that.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] You can't go wrong with the geek squad protection...it could come in handy one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! I didnt think i would like a top load but i wish i wouldve bought it sooner!

    I would recommend this to a friend