Customer Ratings & Reviews

The Geek squad protection is so affordable for the peace of mind that you receive. They are always quick to respond when you are having issues with an item. I add it to all of my larger purchases.

I bought this because I felt it is better to be on the safe side. Of course, equipment has a tendency to fail just after the warranty is over, but I guess that is life.

I have it currently for my washer as I haven’t had to call on. However, years ago had the protection for my tv and they tried to fix the tv but when they realized they could not, they gave ma a new tv.

Great coverage and protections for the value! always great to have

I haven't used the service for the washer but Greek is the best! I've had them work on my laptops in the last.

The geek squad protection provided expert installation of my set

It worth to get the protection for big items like washer dryer and fridge. I used it twice and they were very professional and they fixed my problem.

Works wonderfully. Love it quiet and fast . Love the online app and all the cycles it offers

Awesome service. I had a washer installed and notice it made a loud sound a few times through the cycle. I call and they set up another delivery / exchange no questions asked.

I know a lot of people do not believe in getting these warranties but believe me, they are well worth it, especially on large items. Just give the number a call and they will arrange for someone to take care of the problem. Doesn't get more simple than that.

I have Geek Squad protection on everything it's offered on! Bought a washer and have already used the protection when the lid cracked. Someone came right out and fixed it. No problems!

With larger purchases and depending on the appliances, it is recommended to have a warranty beyond the manufacture.

You should always use extended warranty for appliances, especially with washers. I would recommend contacting the sales rep who got you the appliance instead of going to the Geek Squad section since the appliance gut will know local repair people.

I've not had to use the geek squad but it is nice having the peace of mind knowing that they are there if my washer quits working.

The delivery time was remarkable - spot on from their arrival estimate on when my Whirlpool Washer and Dryer would arrive. Very courteous and very conscientious regarding Covid .

Fortunately haven't had to use it as washer is brand new but it is good to have should something go awry.

I purchased the 3 year warranty on my new washer and dryer. Have not had to use it yet, but trust that Best Buy will stand behind their warranty as they always have in the past.

Very simple to deal with. I highly recommend them.

Guys showed up on time with the delivery. In and out in less than 30 minutes and clean work. Washer has been working great and barely can tell it is even running unless you stare at it to see if it is spinning. No more knocking when clothes are being washed!

A must have for all appliances these days it seems like things aren't built to last anymore.