Customer Ratings & Reviews

Really good washer and dryer very silence when doing their work

Excellent service. They changed my dryer machine after they didn’t find a part.

I did not want any costly repair surprises during the initial life of either the dryer or washer. This was a great program with a discount for Geek Squad "Total Support" members.

Good to know our purchase will be covered for the next many years.

I have not had to take advantage of my warranty yet, but am always grateful to purchase a Geek Squad warranty that I know I can rely upon if something breaks or malfunctions.

Don't really know why Best Buy asks for a review of their appliance protection plan. I normally do get protection plans on large purchaces just in case. I had the option of 5 or 3 years and I went with 3 cause its a little cheaper and if I decide to I can always renew it for 3 more years.

Great for unexpected happenings. Can't go wrong with this coverage.

Purchased an LG washing machine, amazing love it. But the installation was flawless and fast. I also purchased the 5yr extended warranty service for peace of mind.

I haven't need to use the GeekSquad yet for any repairs for this combo, but I have on past appliances.. They're always attentive quick and fix what's wrong. Thanks, GeekSquad

Geek squad installed my washer and dryer and I got the 5 year warranty on both appliances.

Always get the longest warranty. It is worth it even if you don’t use it.

Geek squd did great job on second delivery of washer. First time the left in hall. I think they wanted to go home and evening mgr didn’t help

The installation service was what I expect of Best Buy. Efficient, timely and easy to understand. I hope I don't have to use the protection, but it is nice to have it.

Great super satisfied with my new washer and dryer

I haven’t had to use this. But I wanted my appliances protected. I have done business with Best Buy for years. I have never been disappointed.

This is my second Samsung washer and dryer set. The first set was great and near the end the protection package was VERY well worth it.

[Employee of bestbuy] Always geek squad take kare people's when I call for service easy and fast

I love my machines I finally can do laundry late at night no noise. It is sleek very stylish and look amazing everyone complements how good they look.

Very happy with the Geek Squad coverage! Bought coverage for LG Washer and Dryer. Made this purchase at Best Buy because we wanted Geek Squad coverage for piece of mind!

We didn’t use this service installed the washing machine ourselves it was very easy and easy to use