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Customer reviews

Rating 4.6 out of 5 stars with 5708 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,711 reviews
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and dropped off the washer. They were very friendly and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Purchase and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    items were installed with no issues, satisfied with the installation and product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer stopped working. Called 800 number for Geek Squad Protection to set up appointment to have it fixed. Geek Squad came out in a reasonable amount of time and fixed the dryer quickly and efficiently. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER & DRYER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE BUT WE MISS THE AGITATOR IN WASHWE DRYING IS SLOWER IN THE GAS DRYER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort of knowing if there is a problem, it is covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better to have it and not use it, than to need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect opportunity to obtain extended coverage again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but it will be there if I need it..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad def has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service as bst buy has excellent quality products but I know they have helped me tremendously in the past with my computer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service on my products. very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty for any Best Buy product. The only company that has a hassle free warranty process! Items always get fixed or replaced promptly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days, an extended warranty is a requirement for today's appliances. They aren't built like they used to be. This one is fairly priced and has good coverage. We certainly used the one we had with our previous appliance...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tech awesome call center sucker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Jeff was amazing super friendly very knowledgeable . Call center people I’d rather not have to call them ever again. What should have been an easy fix took multiple calls and hours on the phone to get a resolution acceptable to me as a paying customer with a new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliances came on separate days. They waited until they all arrived before hooking them up so they didn't damage them by moving them around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    LG washer/dryer combo - delivered and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new LG washer/dryer combo - Delivered and set up went great - got the 5yr protection for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Quiet , easy to install, Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a good job installing my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad protection for appliances before and had great success with there service, I expect to have the same results from this purchase as well

    I would recommend this to a friend